Mike StPierre convinced me that the Jeep Compass was the best of Jeep with lower mpg that I was looking for. I have owned several Jeep models, Grand Cherokee, Cherokee, Wrangler and Rubicon.
I just wanted a Jeep with low miles and low MPG.
I took it out for a drive, seemed it would be just getting used to a smaller vehicle.
The day after taking delivery of the brand new Compass I put about 65 miles on it.
It was making a "shudder" going at different speeds, I also found that this model was very low quality in its interior, poor handling, 9 speed is a joke, I felt like I was driving an old Vega! Remember those?? I brought the Compass back to Mike ( I won't even call it a Jeep) to let him know my displeasure and disappointment with this vehicle and the fact that it had a random"shudder" happening.
Long story short, the service dept had the Compass the first 30 of 90 days that I owned it as the problem was getting much worse, the put nearly 50" miles on my new car before the found that it had a faulty abs sensor! And a couple of other problems having to do with the breaking.
In the mean time I told Mike and The owner Jim that I did not want to keep this vehicle and I was told by Mike that he had a Jeep Cherokee with the things I'd want and it only had 95,000 miles on it!! He obviously does not know or really care about his customers.
This started the first of August and is not settled yet, the attorney generals office is working with me but all Bodwell will do is offer an extended warranty on this piece of junk! To this day, I have had to make all contact with Mike and Jim Bodwell- never once did either of them reach out to me, not once from the day I dropped a check for this car!! But, early on, Jim would ask my coworker how I was doing??
I always put up positive reviews for great service etc. if I'm not satisfied, I just don't go back and being a former multi business owner I took reviews very seriously.
This vehicle is an entry level Jeep, very poor crash tests results and the poorest quality of material and workmanship I have ever encountered.
I also have had several conversations with Chrysler and they were not impressed with the level of customer service from the owner or the sales rep of this dealership that I have received.