Bommarito Ford - Service Center

After recall, air bag light is now on I made an appointment for my 06 Ranger earlier this month to get the air bag recalls done. I dropped my truck off before 0900 Wed. morning, Feb. 14 an I made an appointment for my 06 Ranger earlier this month to get the air bag recalls done. I dropped my truck off before 0900 Wed. morning, Feb. 14 and was assured that it would be done by the end of the day. I called around 1530 that afternoon and was told that it would be ready this morning, Feb. 15. When I did not get a phone call by 1300 Thursday afternoon, I called and was told that I would get a return call within minutes. When I left to go back to work at 1415, I had gotten no call. When I got off the clock after 1600 from my bus route, there was a message on the home phone that it was done. Around 1630, I was at Bomm. Ford to get my key back as I left it there and would come back later this evening when my wife dropped me off on her way to work at 2045. After starting it up and driving off the Ford lot, the air bag light is now on as opposed to before when it was not on before recall work was performed! I will be back tomorrow morning to drop it off again and more than likely, get a loaner car since my HSD bus route has a half day tomorrow! I was being generous when I gave you all 1 star! More

FIRE caused by improper repair of rear defrost by Bommarito. Had rear window replaced in truck due to defrost not working. This was covered under warranty. Truck was in shop for almost a week and a half. First Had rear window replaced in truck due to defrost not working. This was covered under warranty. Truck was in shop for almost a week and a half. First time my defrost was used a day later the truck caught on fire in the same area connections were made to replace defrost. Was determined fire was caused by incorrect installation of the wiring when rear window was replaced. This ultimately totaled my truck resulting in quite a loss of money overall besides my truck, very disappointing. More

QUALITY OF WORK HORRIBLE. Took my truck in for another oil change, have had issues in the past with quality of clean up after oil change, leaving the skid plate on and full of Took my truck in for another oil change, have had issues in the past with quality of clean up after oil change, leaving the skid plate on and full of oil which subsequently ran out on my drive way and garage. Went back on on week of Christmas. After returning home o had noticed the next day oil on the garage again. Once again I crawl under the truck and what do I notice, skid plate was not dropped or even cleaned out after oil change. This is the second time in a year since I have had the truck they have done this. I would be hesitate of the quality of work on major repairs since they have NO quality control on routine maintenance such as an oil change. It's not even worth the free oil changes at this point. More

Vehicle Report Card Don't believe everything you read on the Vehicle Report Card sheet. I have brand new wipers and bad tires in front and they said I need new wipers an Don't believe everything you read on the Vehicle Report Card sheet. I have brand new wipers and bad tires in front and they said I need new wipers and tires on front are great. They marked Coolant Recovery Reservoir requires immediate attention, BS had fluids and hoses changed 18,000 miles ago. The ONLY reason I am posting this is because when i went back to show Mike Fraser, the service manager, he was a little short with me and said it was just a mistake on the Report Card - What's your point. More

Very disappointed I just took my car to be fixed a recal problem, I booked a waiting booking coz I was told it will take few minute now it turned to 4hts and hrs now ti I just took my car to be fixed a recal problem, I booked a waiting booking coz I was told it will take few minute now it turned to 4hts and hrs now till the next day, it's the only car for work and family, and they still say they can't finish today. 😡😡😡😡😡😡😡😡😡😡 More

Great Service Bommarito Ford is where I have been taking my 4 vehicles for service for about 4 years now. I was always pretty happy with my experience there. Now t Bommarito Ford is where I have been taking my 4 vehicles for service for about 4 years now. I was always pretty happy with my experience there. Now that they have updated the service are and the waiting rooms it seems that everything just flows better and faster. I look forward to useing Bommarito Ford for my service needs . More

Terrible We have had to bring our vehicle to the shop more than three times for the same exact issue. one incidence they called and said the vehicle was ready We have had to bring our vehicle to the shop more than three times for the same exact issue. one incidence they called and said the vehicle was ready when we went to pick it up the whole back seat was ripped out. wires laying everywhere. More