About Us
Copyright 2019 DR Media Holdings, LLC
Search
Back

Bommarito Nissan Ballwin - Service Center

4.6

10 Lifetime Service Reviews

14747 Manchester, Ballwin, Missouri 63011

10 Reviews of Bommarito Nissan Ballwin - Service Center

Sort by Write a review
December 28, 2018

"Great service department "

- rtennant

I always bring my car to bommarito Nissan for all types of maintenance, oil changes etc, they do excellent work and are friendly and courteous.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keith Grassi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 19, 2018

"No appointment, done in 30min"

- ChrisRobertson

Used the express lane for drop off to get an oil change. The waiting room is stocked with drinks and snacks. Service rep was nice and professional. Had me done in 39 minutes, even got a free wash.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Clevlen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 19, 2018

"Very nice people"

- Koehcm

The facilities are clean and comfortable. Employees are very nice. And professional. They seem to do a thorough job. The dealership is pricey for service and new purchases.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Clevlen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 27, 2018

"From the start"

- Dkinna1

From the moment a ticket was being opened on my vehicle for scheduled services, Joe Zablin (the name on the card in front of his service station) treated me like I was an idiot. The vehicle was not purchased from this dealership and it was explained to me that he was asking because if it was purchased from Hazelwood or Ballwin locations, the service would have no charge. I asked Joe if there was a charge and he said "yes". I then told him that I had 2 years of free maintenance from St. Charles Nissan and I have the paperwork, Joe acted as if I had not let him finish what he was saying and that they would send the charges to Nissan. I had the paperwork in hand and was tired of his backpedaling and told him to "come on" and finish. He told me he didn't have to deal with MY disrespect. Unacceptable. The service had not even begun and I would have rather drove 45 miles and dealt with the inconvenience than had to deal with Joe Zablin and his patronizing behavior.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Joe Zablin
July 24, 2018

"Good customer service"

- JB

Got checked right in for my appointment when I arrived. Service member was friendly and not that long of a wait. I will be bringing my vehicle back for service

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Damon Sleeper
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 20, 2018

"Awesome....Awesome "

- Rickey

Mr. Wyatt, greet me at the front door of the dealership, after that look around and found my 2018 Sentra and it royle blue....i love my car....thanks Mr.Wyatt...😀😀😀😀😀😀😀😀😀😀😀😀😀😀😁😀😀😀

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Byron Wyatt
March 15, 2018

"Quick honest service "

- Mike F

Thanks to Matt McManus for keeping us informed of what was going on the entire time during the repair. No surprises. I would recommend this location and Matt, specifically for any of your auto purchases

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt McManus
Mar 28, 2018 -

Bommarito Nissan Ballwin responded

Hi Mike, Thank you for the 5-star review about your recent service visit. We’re glad Matt provided you with an informative and positive service experience. We look forward to helping you with repair and maintenance needs again in the future!

March 14, 2018

"Attention to detail, exceeded my expectations"

- Sullvan1951

I patronize Bommarito Nissan for many reasons. The primary reason is the stellar service I continually receive from my sales rep Matthew McManus. The service department rates at the top.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt McManus
April 18, 2017

"Overall, very good experience."

- Lou K

Everyone, Lindy Ryder, Ron the service rep., and Steve the mechanic was very friendly, knowledgeable, helpful and very patient. Steve especially, he took the time to explain how things work and why they work the way they do.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve the mechanic, Ron the service rep., Lindy Ryder.
Apr 24, 2017 -

Bommarito Nissan Ballwin responded

Hi Lou, Thank you for the great review! We’re happy to hear that our service team was friendly, knowledgeable, helpful and patient during your visit. We look forward to seeing you next time!

March 01, 2016

"Updated - Phone service was horrible - "

- hmoore013

I original review was bad. The service manager, Jeff reached out to me. That employee is no longer with the company. They did what I wanted, over the phone to look up the VIN on my used car (I had just bought from an individual) and told me there were no recalls on it. I was able to get an appointment to get my car into their service center to discuss what the concern I had with my car. Everyone was professional to me, and the other customers in the store. I was paying attention. I am sorry I had this experience, but they truly seemed to be as well. The service center still has free wifi, coffee, and water - I love the quite room so that I can work while I wait. I will start by saying I purchased my 2012 Altima and 2013 Pathfinder from this dealership. I called about a 2000 Sentra I had purchased. I just wanted the VIN checked to see if there were any recalls or issues. Justin was condescending. He wouldn't do it, he wanted to know the issue, then told me there was no issue with the part. That was not what I was asking. He literally told me he did know all the recalls and there was no need to look. "But I could bring the car in." I loved this place with prior owners, But I won't be using their service (I used too) or purchasing my next car from here.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Confer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Pennycook
1
1 - 10 of 10 results