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Bommarito Nissan Ballwin - Service Center

4.9

6 Lifetime Service Reviews

14747 Manchester, Ballwin, Missouri 63011

6 Reviews of Bommarito Nissan Ballwin - Service Center

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July 24, 2018

"Good customer service"

- JB

Got checked right in for my appointment when I arrived. Service member was friendly and not that long of a wait. I will be bringing my vehicle back for service

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Recommend Dealer
Yes
Employees Worked With
Damon Sleeper
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 20, 2018

"Awesome....Awesome "

- Rickey

Mr. Wyatt, greet me at the front door of the dealership, after that look around and found my 2018 Sentra and it royle blue....i love my car....thanks Mr.Wyatt...😀😀😀😀😀😀😀😀😀😀😀😀😀😀😁😀😀😀

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Recommend Dealer
Yes
Employees Worked With
Byron Wyatt
March 15, 2018

"Quick honest service "

- Mike F

Thanks to Matt McManus for keeping us informed of what was going on the entire time during the repair. No surprises. I would recommend this location and Matt, specifically for any of your auto purchases

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Recommend Dealer
Yes
Employees Worked With
Matt McManus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 28, 2018 -

Bommarito Nissan Ballwin responded

Hi Mike, Thank you for the 5-star review about your recent service visit. We’re glad Matt provided you with an informative and positive service experience. We look forward to helping you with repair and maintenance needs again in the future!

March 14, 2018

"Attention to detail, exceeded my expectations"

- Sullvan1951

I patronize Bommarito Nissan for many reasons. The primary reason is the stellar service I continually receive from my sales rep Matthew McManus. The service department rates at the top.

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Recommend Dealer
Yes
Employees Worked With
Matt McManus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 18, 2017

"Overall, very good experience."

- Lou K

Everyone, Lindy Ryder, Ron the service rep., and Steve the mechanic was very friendly, knowledgeable, helpful and very patient. Steve especially, he took the time to explain how things work and why they work the way they do.

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Recommend Dealer
Yes
Employees Worked With
Steve the mechanic, Ron the service rep., Lindy Ryder.
Apr 24, 2017 -

Bommarito Nissan Ballwin responded

Hi Lou, Thank you for the great review! We’re happy to hear that our service team was friendly, knowledgeable, helpful and patient during your visit. We look forward to seeing you next time!

March 01, 2016

"Updated - Phone service was horrible - "

- hmoore013

I original review was bad. The service manager, Jeff reached out to me. That employee is no longer with the company. They did what I wanted, over the phone to look up the VIN on my used car (I had just bought from an individual) and told me there were no recalls on it. I was able to get an appointment to get my car into their service center to discuss what the concern I had with my car. Everyone was professional to me, and the other customers in the store. I was paying attention. I am sorry I had this experience, but they truly seemed to be as well. The service center still has free wifi, coffee, and water - I love the quite room so that I can work while I wait. I will start by saying I purchased my 2012 Altima and 2013 Pathfinder from this dealership. I called about a 2000 Sentra I had purchased. I just wanted the VIN checked to see if there were any recalls or issues. Justin was condescending. He wouldn't do it, he wanted to know the issue, then told me there was no issue with the part. That was not what I was asking. He literally told me he did know all the recalls and there was no need to look. "But I could bring the car in." I loved this place with prior owners, But I won't be using their service (I used too) or purchasing my next car from here.

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Recommend Dealer
Yes
Employees Worked With
Jeff Confer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Justin Pennycook
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