Bomnin Chevrolet Manassas

Barbara was accommodating, curious, and very friendly. She is one of the reasons I continue to have my vehicle serviced at the dealership—great customer service. She is one of the reasons I continue to have my vehicle serviced at the dealership—great customer service. More

I've noticed some issues with the paint on my new vehicle. Roberto was excellent and attentive, the guy Manger was very rude and nasty. vehicle. Roberto was excellent and attentive, the guy Manger was very rude and nasty. More

There seems to be a miscommunication between the sales person and manager. After 6 hours at the dealer, no one was on the same page. person and manager. After 6 hours at the dealer, no one was on the same page. More

Dennis was great, I inquired about purchasing a specific truck online after business hours but no sales person followed up the next day. I called the sales department and Dennis answered the phone. From tha truck online after business hours but no sales person followed up the next day. I called the sales department and Dennis answered the phone. From that point Dennis handled everything. More

Came up from Florida and your dealer took care of me ASAP.That was very nice since I was here to visit my grandkids.Able was Awsome in customer service.Im very upset though that Chevrolet did not see th ASAP.That was very nice since I was here to visit my grandkids.Able was Awsome in customer service.Im very upset though that Chevrolet did not see the importance in notify all customers as to the issue with needing to change out defective trans fluid.Will go to my dealer in Florida to follow up if there could be any long term damage More

Paul took Great care Of me when purchasing my first new vehicle. He Answered All my questions. Paul Was polite and Didnt hesitate to help me understand what was going one. vehicle. He Answered All my questions. Paul Was polite and Didnt hesitate to help me understand what was going one. More

Nice sales, but deceptive pricing and hard sell on extras I bought an older used car from this dealer that I was looking for. They happened to have a good example for what I thought was a reasonable price. I I bought an older used car from this dealer that I was looking for. They happened to have a good example for what I thought was a reasonable price. I ended up paying what they wanted but it was not fun. I will give credit to Farooq the sales person. He was nice, responsive to all calls/emails and got the car ready for our test drive. I would recommend him as a sales person. The car was not exactly expensive or in great demand, but the sales manager refused to budge $1 on the price. They claimed another out of state buyer wanted to come in and buy the car. Then there is the $895 doc fee, which is pure profit for them. They most likely made tons of money on the used car. Not sure why they would need $895 for documents, since once the sale was over, they pretty much did nothing. I was told I needed to send my proof of insurance so they could give it to the bank, which I did right away. But I just got an email from the bank saying they need my insurance details.. so that was not done. All e-mails after the sale asking about my tags were pretty much ignored too. The finance person was able to get a good interest rate for me, but he did a hard sell on a bunch of ridiculous add on warranties and services that would have tripled the price of a 10 year old Toyota! On the internet they need to be honest about the pricing. Include the "doc/profit" fee in the advertised price, and for new cars, they should be required to include the destination fee. It's very deceptive when a new car is advertised as MSRP (which includes $1k destination) - Discount, but then the $1k always has to be added back in. We heard one person next to us say "how did the car suddenly go from $17k to $20k?" Get you in the door with an unrealistic price. Also, I know COVID19 is terrible for everyone to deal with, but about 1/4 of the employees I saw walking around did not have a mask on. More

Very knowledgeable and helped me find the perfect vehicle. Explained all the features included and any upgrades I was eligible to add on to the truck. vehicle. Explained all the features included and any upgrades I was eligible to add on to the truck. More

Great Help I am very satisfied with my purchase. Nate was very helpful and kind. He was able to answer all of my questions and make sure I was happy with my vehi I am very satisfied with my purchase. Nate was very helpful and kind. He was able to answer all of my questions and make sure I was happy with my vehicle. The rest of the employees I dealt with were also very helpful. Great service all around. More

Top notch great service all around. I never felt pressured to buy anything. Frankie took care of everything and was very knowledgeable. Everybody involved made the process seamless and enjoyable. pressured to buy anything. Frankie took care of everything and was very knowledgeable. Everybody involved made the process seamless and enjoyable. More