Boniface Hiers Kia

Exceptional Customer service and professionalism I have had the pleasure of working with Tiger Trainer on a couple of occasions in the service department . Our initial meeting was to take care of sev I have had the pleasure of working with Tiger Trainer on a couple of occasions in the service department . Our initial meeting was to take care of several problems with our 2012 KIA Sedona . Tiger explained everything to me in detail as how the process would go concerning the warranty coverage and dealing with the third party warranty company that did not want to approve factory parts for the repairs and instead approved the service with aftermarket parts that ended up not working anyway. Tiger made the necessary phone calls and took care of business and got the factory parts installed and got us squared away with our Sedona . Tiger trainer went above and beyond his duties as a service consultant to make sure that we had everything we needed while our vehicle was being serviced and stayed in constant contact with us until the job was completed. When the repairs were completed on our Sedona, I mentioned to Tiger that we were possibly thinking of trading in and getting a Sorento . Tiger explained to me what the criteria was for a good trade in and told me that our Sedona fit the criteria and that he would refer us over to Sandi in the sales department and that she would find us what we were looking for and keep us with our budget. A week later after our initial visit and getting repairs done on our Sedona , Sandi gives us a call to come look at a Sorento that had just arrived and it was with in our budget. In that same week after getting repairs done on our Sedona , my wife gets re ended at the doctors office and now our trade in value just went to zero and we have the headaches of trying to get things fixed before we meet up with Sandi to look at the Sorento. Long story short, We explained what happened to Sandi and she told us to get things finalized with the insurance adjuster and once we got the price to get the Sedona fixed , to bring in the Sedona and the insurance quote and she would take care of the rest. We never had to get the Sedona fixed and SandI found us a gorgeous, Loaded 2016 Kia Sorento that my wife fell in love with. SandI found us the car and kept us within our budget. Just to seal the deal Sandi gave us a full tank of gas, detailed the car and gave my wife a pretty purple key faub. Sandi did a exceptional job with finding us what we wanted. She is passionate about what she does and takes care of her customers. Our Total experience with Boniface Hiers Kia was outstanding customer service and professionalism. Our experience with Tiger and Sandi was exceptional service and they both went above and beyond their duties to make sure we were satisfied and happy customers. Boniface Hiers Kia will be our dealer for a long time. Thank you Tiger and Sandi! More

Went looking for Quality "Used" ended up with "Showroom New" I went in looking for a used car ended up with a 2017 Kia Niro. I was so happy and still in disbelief that I have a brand new car in my driveway. San I went in looking for a used car ended up with a 2017 Kia Niro. I was so happy and still in disbelief that I have a brand new car in my driveway. Sandi was so much fun to have as a sales person. She went over every detail, from front to back of the car. There was never a time I felt pressured. I left with the perfect deal and car. I highly recommend Boniface-Hiers Kia in Melbourne Fl More

Awesome Dealership! Boniface Hiers Kia truly lives up to their motto, "After we sell we serve". I have been coming to this dealership for years and have always had excell Boniface Hiers Kia truly lives up to their motto, "After we sell we serve". I have been coming to this dealership for years and have always had excellent service. No complaints, EVER! More

Happy Customer!! I recently purchased a 2017 Kia Optima, and I am beyond happy with my purchase! Thanks to Boniface-Hiers I am one extremely happy customer and very pl I recently purchased a 2017 Kia Optima, and I am beyond happy with my purchase! Thanks to Boniface-Hiers I am one extremely happy customer and very pleased with the professionalism and service I experienced! Ron Wilcox thank you for being down to earth and a realist! I will recommend everyone to you all! Thank you again! More

"Piece of Mind" Everyone has been very helpful, always thinking of the customer. they go beyond the norm to make sure their customers are happy when they leave. Everyone has been very helpful, always thinking of the customer. they go beyond the norm to make sure their customers are happy when they leave. More

EXCELLENCE SERVICE Made my appointment online for service of my 2017 Kia Sportage, I waited less than 10 minutes before they took my keys. I was in and out in less than Made my appointment online for service of my 2017 Kia Sportage, I waited less than 10 minutes before they took my keys. I was in and out in less than 45 minutes from the time I drove in to the time I left. Tiger was courteous and super helpful. More

Great place to deal with I have been dealing with this dealership for seven years and they have always taken care of the service on my Kia. They must be doing something right I have been dealing with this dealership for seven years and they have always taken care of the service on my Kia. They must be doing something right because I keep going back and I have a Kia dealership closer to where I live that I could go to. But will continue going to the people that take care of me. More

Painless and easy Very good experience, everyone was very nice made my experience at Boniface kia pleasan, they make sure your comfortable as a customer. I will always Very good experience, everyone was very nice made my experience at Boniface kia pleasan, they make sure your comfortable as a customer. I will always return. Service department, Susan was great ! More

Kia Soul 2016 Tiger and service associates are professional and accomodate customers. Susie, mike were very helpful too! Tiger spoke with me when I set up appt for Tiger and service associates are professional and accomodate customers. Susie, mike were very helpful too! Tiger spoke with me when I set up appt for this KIA Sorrento. More

Well taken care of Called Yves to ask about an issue with my Kia and he told me to come in and he would help me. When I arrived he was efficient and is always so nice. Called Yves to ask about an issue with my Kia and he told me to come in and he would help me. When I arrived he was efficient and is always so nice. More