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Bonneville and Son Chrysler Dodge Jeep Ram - Service Center
Manchester, NH
125 Reviews
125 Reviews of Bonneville and Son Chrysler Dodge Jeep Ram - Service Center
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August 16, 2019
Another Positive Experience @ Bonneville Had a minor recall taken care of today at the Service Dept. Nick saw to it that I was in and out in a flash. (Haha no pun intended) Thanks again for t Had a minor recall taken care of today at the Service Dept. Nick saw to it that I was in and out in a flash. (Haha no pun intended) Thanks again for the pro service!!! RJ More
by RJ
Employees Worked With
Perry in Express always helpful, Tom Beaudin, Nicholas Alley
Helpful August 03, 2019
Great repair service even when I was not on the schedule The service department was great. I had an unexpected problem with My 2013 Dart and had to leave the car on a Saturday night. They called me Monday mo The service department was great. I had an unexpected problem with My 2013 Dart and had to leave the car on a Saturday night. They called me Monday morning and were not sure when it would make it in but they would try to at least Diagnose it today. They figured out that it was a minor part they had in stock and I picked it up that evening. Thanks for the great turn around. More
by Mark
Employees Worked With
Nicholas Alley
July 25, 2019
Worst Customer experience ever from a car service department Let’s start back from 2 years ago. I purchased 2 oil changes for $100.00 when they ran their summer special. I only used on of the oil changes because Let’s start back from 2 years ago. I purchased 2 oil changes for $100.00 when they ran their summer special. I only used on of the oil changes because when I took my car home the oil change sensor wasn’t reset, so I checked the oil and it was black, so needless to say it wasn’t done. So today for the first time in 2 years I had my car back there for some warranty work. Fix the TMPS and radio, and while it was there I asked about the other oil change that I never got. The service advisor I spoke with Tonya, told me ok. So I was assuming it would be all set. So my son went to pick up the car under the impression that oil change was covered, and it wasn’t. Ok not a big deal, so my son called me. Marc told me he wasn’t going to give my son the car unless we paid for the oil change. This being news to me because of a conversation I previously had with Tanya. So I told Marc he should get his facts straight because no one said that we weren’t paying for the oil change. All he had to say there must of been a mis understanding and that wasn’t covered. I would think that would of been the appropriate response, but Marc poor judgment and customer service skills left me feeling like I was doing something dishonest.. Moral of the story, I should went to a different dealership and not have given them a second chance. More
by Floor guy
Employees Worked With
Tanya, Marc Miller
July 08, 2019
Service Sucks Let me start by saying the service dept at Bonneville used to be the best around. Tom F. was the go-to writer and took care of your vehicle as if it w Let me start by saying the service dept at Bonneville used to be the best around. Tom F. was the go-to writer and took care of your vehicle as if it was his own. Since he left, it tanked. Marc the SM has got to be one of the most unwilling employees to communicate with a customer, and the b.s he spews is worse. I gave up on this place after awhile of giving them the benefit of the doubt and have since had good luck with other local Ram dealers. More
by ThatGuy
Employees Worked With
Marc Miller
June 22, 2019
Oil change Went in for an oil change and was out within an hour. Very cool people and knowledgable on everything. Ive never had any issues with these guys id rec Went in for an oil change and was out within an hour. Very cool people and knowledgable on everything. Ive never had any issues with these guys id recommend them to anyone. More
by Xanthin86
Employees Worked With
Perry
June 21, 2019
Outstanding Customer Service I dropped my new truck off at Bonneville for some some concerns I had with it. I was greeted by Devyn who wrote it up and took down my concerns. She w I dropped my new truck off at Bonneville for some some concerns I had with it. I was greeted by Devyn who wrote it up and took down my concerns. She was prompt and friendly and assured me she would update me as soon as my truck was diagnosed. She did just that. More
by MEGARAM18
Employees Worked With
Devyn Chabot
May 16, 2019
Service Department is great! I am very happy with the Service Department. They are very fair and don’t try to “sell” work that isn’t needed. The Advisor that I’ve worked with, D I am very happy with the Service Department. They are very fair and don’t try to “sell” work that isn’t needed. The Advisor that I’ve worked with, Devyn, is awesome - she kept me informed of the repair status and arranged for a shuttle ride when we knew it was going to take a while. More
by slates1
Employees Worked With
Devyn Chabot
May 01, 2019
It quick and easy It was quick and easy to drop off my truck for service they had my rental ready to go paper work was fast service writer was knowledgeable and friendl It was quick and easy to drop off my truck for service they had my rental ready to go paper work was fast service writer was knowledgeable and friendly all work was completed a refreshing experience More
by Heyyou123
Employees Worked With
Name not listed, Stephanie Parker
April 22, 2019
Professional Courteous Service I purchased my new truck last month, Tom in Sales Department was awesome. This is my first experience with the Service department. I arrived at the d I purchased my new truck last month, Tom in Sales Department was awesome. This is my first experience with the Service department. I arrived at the dealership today unannounced to make an appointment for a minor adjustment. I spoke to Tanya, and to my surprise, she got my truck right in. WOW!!! Thank you Tanya Moran and Marc Miller for the professional courteous service. Tanya is awesome too!! Thanks for the pro service, RJ More
by RJ
Employees Worked With
Tanya Moran, Tom Beaudin, Marc Miller
March 28, 2019
Nick is Excellent! I’ve dealt with Nick on numerous occasions and have never been disappointed. He is a true professional that is quick to take care of the customers nee I’ve dealt with Nick on numerous occasions and have never been disappointed. He is a true professional that is quick to take care of the customers needs and does so with a great attitude. He is the reason I continue to have my vehicles serviced there. More
by Blooviper
Employees Worked With
Nicholas Alley
