i have been taking my 2015 jeep cherokee here for 2 years. i did not buy it from this dealer but they always treat me like i did. unfortunately my jeep is a lemon and i have had many trips in for repairs. the service department people are always nice, listen to my concerns and have never tried to get me to have repairs that were not really needed like some shops do. i will not go anywhere else.
"Service Center visit to check brake light irregularity"
As it has always been with Bonneville, we checked the car in, told them the problem and went home and forgot about it. A few hours later, they called, we picked the car up and the problem was fixed.
This is the way it is at Bonneville. No muss, no fuss!
Stephanie was our Service Rep and as usual we knew our car was it good hands.
This is the way it is at Bonneville. No Muss, no fuss.
I have never had an issue with any department in this dealership. The parts and service departments have always done what is needed in a timely matter. I love this dealership and will never go anywhere else!!!!
Thank you Bonneville and Son!!
I brought my vehicle in due to issues with an alignment over the past two months with another car maintenance chain. I brought it in to the service department at the dealership and was given a detailed description of how they would review the issue and how it may be a bad/faulty alignment.
They re-did an alignment and provided me with before and after measurements that I can use to go back to the car maintenance chain to resolve
when I briing our 200 convertables in for servicing. For the past few years, I have had Mark as my Service Advisor. He is one in a long line of advisors I have worked with and in the true tradition of previous Bonneville Service Advisors, he has seen to it that my concerns and vehicle problems have been resolved in a timely manner. He is a good listener asks the right questions and when he calls to update me on the progress of the job he is concise with his explanations and the cost. I like the man personally and I look forward to having him continue as my Advisor.