Back

Boucher Buick GMC of Waukesha - Service Center

Waukesha, WI

4.2
537 Reviews

537 Reviews of Boucher Buick GMC of Waukesha - Service Center

Sort by
February 11, 2021

Being taking my car there since I bought it from there best service ever they take such great care of my car just like it was there’s thank you guys so much just for caring I feel right at home when I com More

by HENRYL_123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez
Feb 25, 2021 -

Boucher Buick GMC of Waukesha responded

We appreciate your loyalty and business, Henry!

February 11, 2021

Always Great service. The service department personnel go out of their way to make sure the service is done correctly and efficiently. Keep up the good work! More

by Chad&Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendall Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misael Perez
Feb 25, 2021 -

Boucher Buick GMC of Waukesha responded

Thanks, Chat & Jen!

February 03, 2021

My vehicle was in the shop for over 4 months. This was not a good experience for my family. I hope that our next expirence is better. More

by ANDREWMU
Recommend Dealer
No
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
Feb 08, 2021 -

Boucher Buick GMC of Waukesha responded

Andrew - we are very sorry to hear your vehicle was in the shop for over 4 months. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this situation further with you. Thanks for bringing this to our attention.

January 30, 2021

This was my first visit for a scheduled oil change. I had an eight o'clock appointment and arrived a few minutes before eight. I feel that customers should be able to enter the service area at least 5-10 min More

by ALLENM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

We appreciate your review and feedback.

January 29, 2021

This repair was a disappointment. The communication from the dealership was disappointing. As a Customer, I needed to work hard to learn where the repair was at through different steps in the process. It More

by MATT.KITZKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misael Perez, Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

Matt - we are disappointed to hear that you were not satisfied with your recent service visit with us. Please reach out to our Service Manager, Jim Piscitello, at 262-409-2600 so we can discuss this further with you. Thank you for bringing this to our attnetion.

January 28, 2021

Easy to get appointment. The place is clean and bright. They offer coffee, water, soda and fruit and nut bars while you wait. The oil change was fast and they washed the car. The service was exceptional More

by KBIGING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

We really appreciate you taking the time to write this review!

January 27, 2021

We have a GMC Canyon. They are always very friendly and prompt. I can count on the service being done right. I do like the service departments up beat attitude, especially now! More

by JKSTEINHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello, Misael Perez, Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

We are thrilled you enjoy your service visits with us - thanks for sharing!

January 21, 2021

Had our Encore in for it's first oil change/tire rotation. Reggie Tobias greeted me within 30 seconds or so and wrote up the service order. He told me it would be finished in 45-60 minutes but was f More

by AKING1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Majeske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie Tobias
Feb 01, 2021 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

January 20, 2021

Great service every time! Very friendly people working in the service department. Reggie has helped me the last few times I brought my car in, and he’s great. More

by MICHELLERYAN83
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thanks for sharing!

January 16, 2021

No pressure, was a fast transaction and all departments was a pleasure to deal with! All my questions were answered and friendly staff to deal with! More

by ROOTERDHASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ranieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Boucher Buick GMC of Waukesha responded

Thank you for the 5-star review!

...
34
...