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Boucher Cadillac of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.8
778 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 778 reviews

March 24, 2025

Great customer service, they keep you informed every step of the way and are very professional. More

by jlange001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

March 24, 2025

Everyone at Boucher Cadillac was amazing! I reached out to Ryan about an XT6 they had and he replied promptly with a video reviewing the vehicle and worked with with my schedule for a test dr More

by JPOTRATZ24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Kemp General Sales Manager 262-754-9600

March 22, 2025

Had a great experience buying a vehicle from Boucher. Staff were responsive and prompt with all follow ups. Would recommend them again. More

by MCGRAWDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Bajurny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Kemp General Sales Manager 262-754-9600

March 14, 2025

Dylan was very knowledgeable and a great job You should be proud to have him on your team More

by ORANGECRUSH2019
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Engaldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny in finance great job
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Mar 16, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dylan here at Boucher Cadillac of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. John Kaiser Service Manager 262-754-9600

March 10, 2025

Kieth was very helpful in bringing this deal together. Slight problem that was resolved in a reasonable time. But all in all it was a good experience. This was my second time buy a vehicle here, most like More

by timdittmar7
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you so much for your wonderful review, Tim! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Boucher Cadillac of Waukesha! Jim Kemp General Sales Manager 262-754-9600

March 01, 2025

Cole is an exceptional Sales Consultant. Very professional and knowledgeable about our 2025 Cadillac XT4. Would highly recommend him to our family and friends. More

by mulcahy6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kucirek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Oquendo
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Mar 03, 2025 -

Boucher Cadillac of Waukesha responded

We are so glad that we had the opportunity to work with you, and that Cole and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jim Kemp General Sales Manager 262-754-9600

February 10, 2025

My experience was great. The car issue was diagnosed and explained along with warranty coverage. The complimentary car wash was a bonus! The waiting area is beyond customer More

by kacook02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for choosing Boucher Cadillac of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Kaiser Service Manager 262-754-9600

February 06, 2025

Sales staff is helpful and cordial and they worked well as a team to process paperwork and close the deal. More

by Rroszkow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myron Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel Oquendo
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Feb 07, 2025 -

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! Jim Kemp General Sales Manager 262-754-9600

February 04, 2025

Very easy to say these 3 words, Simply the best! ! Always polite and understanding. Always respectful. Greatly appreciated. More

by Tbone1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

January 24, 2025

Very friendly listened to me and awnsered my questions and put together that worked for me More

by THE-BUNKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samy Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2025 -

Boucher Cadillac of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Kemp General Sales Manager 262-754-9600

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