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Boucher Cadillac of Waukesha

Waukesha, WI

4.8
772 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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2145 E Moreland Blvd

Waukesha, WI

53186

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Showing 772 reviews

January 15, 2020

5k service oil change Was greeted my the young lady in the service entrance where she got the car into the computer before talking with Tim. Gary my service guy was at lunc More

by RUSSMARTINY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 16, 2020 -

Boucher Cadillac of Waukesha responded

Russ - thanks for sharing about your positive experience with us! We are glad Gary was able to inform you about your vehicle's servicing needs! We look forward to your next visit!

January 15, 2020

I am turning into a "frequent flyer"but I am always treated so kindly & also quickly. Once again Ryan Young is not only a great salesman, he is always there for me when my car gets serviced & follows u More

by SFTEHAN
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy, service department receptionist , Tim Palmstein
Jan 16, 2020 -

Boucher Cadillac of Waukesha responded

It's a pleasure reading your kind words! We are thrilled to hear your experiences with our employees at our dealership are wonderful. We really appreciate you business and loyalty. Safe travels!

January 15, 2020

Oil Change Fast , very friendly, great parts full synethic oil filter is a must with a full synethic oil yada daba do off to see the wizard gtg More

by BETKERJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, John!

January 14, 2020

Dan in the service dept. did a great job using my Cadillac reward points for some accessories that were ordered for me. It was fairly fast and did not have to wait very long. Thanks More

by Rob Lemberger
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Boucher Cadillac of Waukesha responded

Rob, thank you for sharing! We are glad Dan was able to assist you with using your Cadilac reward points to get some accessories! Enjoy!

January 14, 2020

Superior service!They were able to get all service Superior service! They were able to get all service completed in a time frame that fit my schedule. Gary goes out of his way to make things happen. More

by LINDABOILINI
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 16, 2020 -

Boucher Cadillac of Waukesha responded

We are thrilled you loved your service experience, Linda!

January 13, 2020

Dan in Service is Great! I would like to say Thank You to Dan Colla in the Service Department! He is always nice and has a positive attitude which is why I like coming in whe More

by SSMITH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry in Service Dept.
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Stacia, Thank you for taking the time to write this thoughtful review! We are so thrilled Dan Colla provides you with continuous great service that keeps you coming back! We look forward to your next visit!

January 12, 2020

Good customer service Staff was willing to work with you. Very courteous and professional. Would recommend to others. They worked with me by showing me data, not just lip s More

by DAVID_C_O_X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sollman, Tim Palmstein
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing your positive experience with us, David! We hope to see you again in the future!

January 11, 2020

Sensors installed and clips attached to side panel. Stinkers gave me a 2020 car as a loaner to maybe think about getting a newer car. 🙃🙃🙃. Didn’t work my car is just great!!! More

by DIANEANDCARGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Hug
Jan 13, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing! We are very thrilled you are still loving your car!

January 10, 2020

Quick, friendly, efficient. Great fast experience. First "free" service on my new 2020 XT6. They washed the car even though it didnt need it! I will certainly visit again More

by LTTHOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Palmstein
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

We will definitely be sure to continue to provide you with the best service possible for future visits!

January 10, 2020

Awesome! Everyone always treats me extremely nice! And they always follow up to see if everything was taken care of. They all make you feel very welcome like you’re at home. More

by AKOSUAE
Recommend Dealer
Yes
Employees Worked With
Dan Colla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandy ????????, Gary Hug
Jan 10, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing! At Boucher, we do everything we can to make each customer feel welcome and comfortable at our dealership.

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