Back

Boucher Cadillac of Waukesha

Waukesha, WI

4.8
771 Reviews
Our Mission Statement: We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
Contact Dealership

2145 E Moreland Blvd

Waukesha, WI

53186

Directions

By Type

Showing 771 reviews

January 09, 2020

I have purchased many vehicles in the last 25 years and this experience by far was the worst. Highly unethical dealership staff. Enjoying my new vehicle, but will not be able to do future business with Bo More

by DGPAGAN2000
Recommend Dealer
No
Employees Worked With
Sales Manager , Christopher Sollman
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

Mr. Pagen, We are disappointed that you had a negative experience with your most recent vehicle purchase at our Dealership. Please don't hesitate to contact us at 262-754-9600 if there is anything at all we can help you with in the future. We hope that you will give us another chance in the future.

January 09, 2020

quick, accurate and clean. A great value Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy More

by JIMSCHNEIDER137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ingram
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for sharing, Jim! At Boucher, we do everything we can to provide amenities that'll make each customer feel welcome and comfortable. We're so glad you're able to enjoy them with us, and we hope your service visit was just as awesome. Take care!

January 08, 2020

After searching for a vehicle for the last several months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first More

by tschulke
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Zylka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing the positive experience you had with Ryan at our dealership! We hope to see you again soon!

January 08, 2020

The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

by SFTEHAN
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Boucher Cadillac of Waukesha responded

It's gratifying to hear your kind words about both our sales and service departments here at Boucher! Thank you for sharing!

January 07, 2020

I was unsure of what I was looking for when leasing a vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the feat More

by danikuzmanovic
Recommend Dealer
Yes
Employees Worked With
Ryan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Boucher Cadillac of Waukesha responded

Thanks for the review, Dani! We hope you are loving your Cadillac XT5!

January 04, 2020

oil change and more I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair m More

by GARYSTAKER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Gary and Tim in the service department have been outstanding.
Jan 06, 2020 -

Boucher Cadillac of Waukesha responded

Gary, thank you for sharing! Here at Boucher, we strive to provide each customer with quality service!

January 02, 2020

Existing problems concerning repairs. Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention More

by CLIFTONMWRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Zylka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
Jan 02, 2020 -

Boucher Cadillac of Waukesha responded

We are happy to hear your service visits at Boucher are quick and that Gary keeps you informed!

December 31, 2019

had a good experience on finalizing deal Everything went smoothly and enjoyed the experience. My salesman was out with an injury and the management team helped me out to get the deal done. More

by MSCHNEBLE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaled Samy
Jan 02, 2020 -

Boucher Cadillac of Waukesha responded

Thank you for sharing!

December 31, 2019

The team was great!! Thank you for the Roses and Chocolates. The roses and chocolates were an added & very much appreciated addition..I hope further experiences will continue to be very good - I believe they wil More

by KARLAMARKEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sollman
Jan 02, 2020 -

Boucher Cadillac of Waukesha responded

Karla, We hope you are enjoying your new Cadillac! Please let us know if there is anything else we can help you with in the future. Safe travels!

December 27, 2019

Service Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. More

by WINESEW4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 27, 2019 -

Boucher Cadillac of Waukesha responded

Thank you for sharing about how Dan made your experience a great one!

...
71
...