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Boucher Cadillac of Waukesha
Waukesha, WI
778 Reviews
Our Mission Statement:
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it’s our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It’s been the Boucher Way for over 39 years!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 778 reviews
January 14, 2020
Dan in the service dept. did a great job using my Cadillac reward points for some accessories that were ordered for me. It was fairly fast and did not have to wait very long. Thanks Cadillac reward points for some accessories that were ordered for me. It was fairly fast and did not have to wait very long. Thanks More
by Rob Lemberger
Verified CustomerEmployees Worked With
January 13, 2020
Dan in Service is Great! I would like to say Thank You to Dan Colla in the Service Department! He is always nice and has a positive attitude which is why I like coming in whe I would like to say Thank You to Dan Colla in the Service Department! He is always nice and has a positive attitude which is why I like coming in when he is there. Thank You! Stacia Smith More
by SSMITH59
January 12, 2020
Good customer service Staff was willing to work with you. Very courteous and professional. Would recommend to others. They worked with me by showing me data, not just lip s Staff was willing to work with you. Very courteous and professional. Would recommend to others. They worked with me by showing me data, not just lip service. More
by DAVID_C_O_X
Employees Worked With
Christopher Sollman, Tim Palmstein
January 11, 2020
Sensors installed and clips attached to side panel. Stinkers gave me a 2020 car as a loaner to maybe think about getting a newer car. 🙃🙃🙃. Didn’t work my car is just great!!! Stinkers gave me a 2020 car as a loaner to maybe think about getting a newer car. 🙃🙃🙃. Didn’t work my car is just great!!! More
by DIANEANDCARGO
Employees Worked With
Gary Hug
January 10, 2020
Quick, friendly, efficient. Great fast experience. First "free" service on my new 2020 XT6. They washed the car even though it didnt need it! I will certainly visit again Great fast experience. First "free" service on my new 2020 XT6. They washed the car even though it didnt need it! I will certainly visit again when up for service. More
by LTTHOMPSON1
Employees Worked With
Tim Palmstein
January 10, 2020
Awesome! Everyone always treats me extremely nice! And they always follow up to see if everything was taken care of. They all make you feel very welcome like you’re at home. they always follow up to see if everything was taken care of. They all make you feel very welcome like you’re at home. More
by AKOSUAE
January 09, 2020
Always happy with the service and hospitable atmosphere. Knowledgeable and friendly staff. Had a scary incident driving home New Year's day, and they were able to accommodate my vehicle right away the nex Knowledgeable and friendly staff. Had a scary incident driving home New Year's day, and they were able to accommodate my vehicle right away the next day. Two thumbs up More
by TOOTALLTNT83
Employees Worked With
Dan Colla
January 09, 2020
I have purchased many vehicles in the last 25 years and this experience by far was the worst. Highly unethical dealership staff. Enjoying my new vehicle, but will not be able to do future business with Bo this experience by far was the worst. Highly unethical dealership staff. Enjoying my new vehicle, but will not be able to do future business with Boucher. The Sales person I worked with was professional and respectful. More
by DGPAGAN2000
Employees Worked With
Sales Manager , Christopher Sollman
January 09, 2020
quick, accurate and clean. A great value Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy More
by JIMSCHNEIDER137
January 08, 2020
The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More
by SFTEHAN
Employees Worked With
