Boucher Cadillac of Waukesha

quick, accurate and clean. A great value Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy Provide a great service experience. I have to wait for my vehicle and the waiting area is nicely appointed with beverages and snacks. Very classy More

After searching for a vehicle for the last several months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first months, Ryan made our decision very easy. He was very knowledgeable, and answered all of our questions without hesitation. With this being our first Cadillac experience, he took extra time after his shift to walk us through all the bells and whistles. At no point during our visit did we feel pressured to make a decision. He listened to what we were looking for and helped us accordingly. We appreciate everything Ryan did for us and we are beyond excited to enjoy our new to us Escalade. More

The sales (especially Ryan Young) and service teams (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. (especially Dan Colla & Tim) at Boucher Cadillac of Waukesha are kind, professional and always willing to help. More

I was unsure of what I was looking for when leasing a vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the feat vehicle. I was able to sign a lease for a better than expected deal on an XT5, and have been very happy in my ride! I especially appreciated the features like the heated steering wheel, Bose sound system, excellent gas mileage, and large sun roof. More

oil change and more I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair m I can't say enough about the friendly and professional experience at Boucher Cadillac of Waukesha. The service department are real pros who are fair minded and very knowledgeable of all maintenance requirement's for my car. Everyone is easy to work with and care about your timely service experience. Any question I have had is answered promptly and followed by Boucher to make sure I'm satisfied with their service. Great job team Boucher. Gary More

Existing problems concerning repairs. Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention Purchased my CTS Cadillac from Boucher a few years ago with very few problems or returning repairs. I appreciate the quick service and the attention of the personal in the (Service Department). Gary one of the gentlemen there has been extremely helpful and kind. More

had a good experience on finalizing deal Everything went smoothly and enjoyed the experience. My salesman was out with an injury and the management team helped me out to get the deal done. Everything went smoothly and enjoyed the experience. My salesman was out with an injury and the management team helped me out to get the deal done. More

The team was great!! Thank you for the Roses and Chocolates. The roses and chocolates were an added & very much appreciated addition..I hope further experiences will continue to be very good - I believe they wil The roses and chocolates were an added & very much appreciated addition..I hope further experiences will continue to be very good - I believe they will be.. More

Service Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. Dan from the service department is fantastic! What a gem. He went thru the service performed and what I should do the next visit time I come in. More

I purchased a new 2017 CTS from a wonderful,trustworthy, professional salesman, Ryan Young, at Boucher Cadillac of Waukesha; however, my car had serious infotainment system issues which led to a buyback. Du professional salesman, Ryan Young, at Boucher Cadillac of Waukesha; however, my car had serious infotainment system issues which led to a buyback. During my numerous visits to service my car prior to the buyback, Dan Colla & Tim in the Service Dept. were sympathetic, very attentive & truly tried everything they could to solve my isuues. Ryan Young continued to keep in touch with me. However, GM was unable to repair my infotainment system & I went through a very long procedure but it did have a happy ending...I have a brand new 2019 CTS & I have Ryan Young & Jim Kemp to thank for all of their hand holding & for making it happen. I will always trust & be grateful to Ryan, Jim, Dan & Tim & to Boucher Cadillac of Waukesha dealership. Susan T. More