Boucher Chevrolet of Waukesha

Took advantage of person on pain medication after accident. Poor service! Did not give me the vehicle I was asking and I was being treated for whiplash and back pain and the sales person would not le accident. Poor service! Did not give me the vehicle I was asking and I was being treated for whiplash and back pain and the sales person would not let me leave to go home. I asked several times and was kept being told to sit tight. Why the xxxx would they think I could afford a $45,000 vehicle??? I asked for an Equinox which is what I was driving (2018), there were 3 on the lot, but pushed me toward something I did not want or could afford. Now I am getting the run around when I did not want it in the first place! I have dealt with Pat McInerney for many years and purchased many vehicles but to be fooled into a vehicle I was just supposed "to take a look at" is unbelievable! I'm trying to heal and on pain meds but do they care? NO! Now they are not sure "they can do a trade in" and sell me a vehicle at 1/2 of the price. Nice job Boucher! Thank you for a whole lot of nothing. More

Mandated a paint protection package for $2k and did not give the entire GM employee discount. Unsavory dealership. I actually don’t believe the paint protection was ever applied to the vehicle as I see ab give the entire GM employee discount. Unsavory dealership. I actually don’t believe the paint protection was ever applied to the vehicle as I see absolutely no difference. I was told water would run off the vehicle and it does not. I will be getting this checked out by another dealer to verify. GM employee discount was cut short by approximately $3500 according to GM website. The issues keep coming. My advice would be to shop elsewhere. More

Dealerships need to educate staff on how rewards work. Wanted to put my # in and no one had any idea how to and never called back Wanted to put my # in and no one had any idea how to and never called back More

Tyler in the service department kept me informed, followed through, and had my problems fixed in a timely manner. Thanks to everyone in the service department for the great service!!! followed through, and had my problems fixed in a timely manner. Thanks to everyone in the service department for the great service!!! More

Service took a little longer than usual. I was shown a used cabin filter and air filter and told service tech recommended they be replaced. A few minutes later I saw someone show another cus I was shown a used cabin filter and air filter and told service tech recommended they be replaced. A few minutes later I saw someone show another customer what appeared to be the same filters. In the future I would rather be told based on miles/time they should be changed or the actual ones from my car. More

I love my car . Diane is very wonderful person, she help us all the time . Boucher got the best deals, I can recommend to other people to buy cars on Boucher.Thank y Diane is very wonderful person, she help us all the time . Boucher got the best deals, I can recommend to other people to buy cars on Boucher.Thank you. More

Mechanic recommended I replace my struts which had been just replaced with 30K mile struts 6 months prior. The struts were not leaking and were of good integrity. The other suspension work was completed a just replaced with 30K mile struts 6 months prior. The struts were not leaking and were of good integrity. The other suspension work was completed as requested with excellent results. More

With our tight and busy schedules, Boucher is very accommodating. We were able to drop the vehicle off outside of normal working hours and pick it up after work. Also, our service advisor, Ron was accommodating. We were able to drop the vehicle off outside of normal working hours and pick it up after work. Also, our service advisor, Ron was clear and concise on what needed to be done and why work was needed. Thank you. More

Great service with a smile and exceptional pricing. Employees go out of the way to make sure you're happy they do a great job Employees go out of the way to make sure you're happy they do a great job More