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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,070 Reviews

1,070 Reviews of Boucher Chevrolet of Waukesha - Service Center

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December 30, 2019

Good Boucher, inept GM Boucher made efforts to repair my car but GM couldn't get out of their own way to get the parts to Boucher for a month and a half, More

by gweinfurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing. Please don't hesitate to contact us if there is anything else we can help you with.

December 30, 2019

JUSTIN R IS THE BEST Justin R always takes great care of me and gets my vehicle done and back to me in a timely manner and it always gets a wash! More

by ERIC.CZUTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Boucher Chevrolet of Waukesha responded

Eric - Thanks for sharing about how Justin was able to take great care of you here at Boucher!

December 27, 2019

great staff and great service I brought my 2019 Silverado in for an oil change and tire rotation. I waited less than 30 minutes and all systems go. I skipped the car wash so I co More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Loll
Dec 27, 2019 -

Boucher Chevrolet of Waukesha responded

We are glad we were able to provide you quality service in a timely manner! Thank you so much for sharing!

December 27, 2019

Oil change, inspection, tire rotation Justin R is the greatest! He is always so helpful and looks into what is included on your maintenance plan and explains all services and what the cost More

by Andersonbmackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin R , Josh Loll
Dec 27, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing about how Justin was able to be transparent and informative on all your vehicle maintenance needs! It is also great to hear Josh was able to help you through trade-in questions and about purchasing! We hope to see you again!

December 27, 2019

Fast resolution to issue. My vehicle's issue was fixed within 3 hrs. after bringing it in. They even gave my vehicle a car wash. Just wow, great job! More

by startmyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hills
Dec 31, 2019 -

Boucher Chevrolet of Waukesha responded

We are glad we could service your car in a timely manner! We hope to see you again!

December 26, 2019

Oil change and tire rotation Took just under a hr. Very nice and helpful. Everything went smooth and came back with feed back on other areas of my truck like no leaks and breaks r More

by RFILLINGER2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kastner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Mcinerney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Baetje, Josh Loll
Dec 26, 2019 -

Boucher Chevrolet of Waukesha responded

We appreciate the 5-stars!

December 26, 2019

Excellent service experience Scheduled my appointment for an oil change and tire rotation. Asked that they inspect the battery as I had a few issues a month prior. They found out More

by JOE.JANIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ringersma
Dec 27, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for sharing, Joe! At Boucher, we strive to provide each customer with quality service!

December 25, 2019

Not happy Ordered the wrong part twice. Put a scratch on my car..Gave me a loaner SUV. I walk with a cane .. worst car ever drove. More

by GCRIDELICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Hills
Dec 26, 2019 -

Boucher Chevrolet of Waukesha responded

Gloria, we are very sorry to hear about the situation you are describing. Please give our Service Manager, Matt Warpinski, at 262-549-100 so we can discuss things further and go the extra mile to make things right. We hope to hear from you soon.

December 21, 2019

Superior service The Boucher Chevrolet service department always treats me great and they get my vehicle in and out in as little time as possible. Matt Warpinski and More

by BANDIT1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Baetje
Dec 23, 2019 -

Boucher Chevrolet of Waukesha responded

Thank you for this very kind review! We are so glad our whole Service Department is able to make your experiences positive ones!

December 20, 2019

Great Service on our 2016 Malibu & great Customer Care! They handled our recall well! Good Customer Service. Joseph reviewed all of the work that was done. We will definitely have all of our Service done th More

by GANTZ52000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Dec 20, 2019 -

Boucher Chevrolet of Waukesha responded

We are happy we are able to take care of you here at Boucher! Safe travels!

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