Boucher Chevrolet of Waukesha - Service Center

Disaster ! They constantly change parts and still not fixed the car ! Poor communication ! Unorganized ! Very arrogant, don't waste your time, I would HIGHLY suggest going elsewhere ! fixed the car ! Poor communication ! Unorganized ! Very arrogant, don't waste your time, I would HIGHLY suggest going elsewhere ! More

I've taken my car here a few times for some simple repairs, and while I was satisfied with the work, I could not get over how rude their staff was. Each time I went in, whether to drop off my car or repairs, and while I was satisfied with the work, I could not get over how rude their staff was. Each time I went in, whether to drop off my car or pick it up, I stood there waiting for way too long. At one point, I was standing right in front of two employees who were chatting about after-work plans. When I said "Excuse me," I got a look like I was rudely interrupting them. I can understand one bad day, but I've gotten this kind of attitude every time I've walked in there. Friendly customer service does not seem like it's a priority. I'm fine with the work they do, but I think I'll take my money somewhere where I'm not treated like an annoyance. More