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Boucher Chevrolet of Waukesha - Service Center

Waukesha, WI

4.4
1,072 Reviews

1,072 Reviews of Boucher Chevrolet of Waukesha - Service Center

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June 28, 2024

Cabin air filter was removed and inspected as part of the pm service. Advisor showed me that it was dirty and I approved a replacement. You then charged me $30 labor to put in a new one. Would I have been ch More

by BOBKARB
Recommend Dealer
Yes
Employees Worked With
Mohammad Hemmat
Jun 30, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Bob, feel free to contact us at your convenience. Joe Obernberger Service Manager 262-549-1000

June 25, 2024

The work that was completed turned out great. However, since the front bumper was being removed I spoke with the technician to see if he could replaced a trim piece with a carbon fiber piece I ha More

by US veteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Oschmann
Jun 28, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Obernberger Service Manager 262-549-1000

Jul 10, 2024 -

US veteran responded

Dealer was very responsive and eager to help out this situation. They were able to schedule me within a couple days and took care of adding the forgotten parts. 100% would recommend. Thank you to Boucher staff and service.

June 20, 2024

James Paleo handled my vehicle issue with a high degree of professionalism and promptness making sure my vehicle was repaired to high quality standards in a timely manner. James exceeded my expectations. More

by Jaheyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Paleo
Jun 21, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Obernberger Service Manager 262-549-1000

June 20, 2024

Quick service . . very responsive ,, shuttle service is excellent pop corn as well .. service writer is young but very knowledgable More

by Cpa1364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell, Samantha Oschmann
Jun 21, 2024 -

Boucher Chevrolet of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Obernberger Service Manager 262-549-1000

June 19, 2024

It was my first trip there and everyone was very helpful in getting me to the right place. Samantha was very kind and personable. More

by Chad D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Oschmann
Jun 20, 2024 -

Boucher Chevrolet of Waukesha responded

Chad, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

June 15, 2024

Intake personal was top notch! “James” took on my vehicle in a timely manner and called me back when he knew all the answers to my concerns. He quoted me prices he stood buy - and More

by Rikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“James” in Service Dept
Jun 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you, Rikki, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Obernberger Service Manager 262-549-1000

June 14, 2024

Kim was very helpful with helping me get into a vehicle. I was very happy to come back to Boucher for another vehicle More

by NORTHMOTION76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Streubel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Lind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kim here at Boucher Chevrolet of Waukesha. Joe Obernberger Service Manager 262-549-1000

June 12, 2024

Always on time with my appointment. Never had any issues with work done there. Dont like how every time to take. It there for 1 thing they are always every time trying to con you into More

by STEVEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Paolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlyn Sadowske
Jun 14, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for taking the time to share your feedback with us, Steve. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Obernberger Service Manager 262-549-1000

June 08, 2024

They we're very easy to work with and solved all of my problems. I would recommend this dealership to others. More

by SRO032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Cola
Jun 09, 2024 -

Boucher Chevrolet of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Obernberger Service Manager 262-549-1000

June 06, 2024

Great experience from start to finish. Trustworthy from start to finish. Received many follow up calls making sure everything is good. More

by TOM@LAKECOUNTY-LIVE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Wozny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Cornell
Jun 06, 2024 -

Boucher Chevrolet of Waukesha responded

Tom, Thank you for choosing Boucher Chevrolet of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Obernberger Service Manager 262-549-1000

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