Boucher Chevrolet of Waukesha - Service Center
Waukesha, WI
942 Reviews of Boucher Chevrolet of Waukesha - Service Center
Everyone I met from initial visit to the close was friendly, courteous and helpful. My salesman was Gabe. His manager is Kyle. Both did a great job of listening to what I was looking for without being friendly, courteous and helpful. My salesman was Gabe. His manager is Kyle. Both did a great job of listening to what I was looking for without being pushy. More
I had a problem with my blind spot indicator. First Nate said it wasn't an issue because the computer didn't pick up any faults. I had pictures and had to go to Joe(service manager)He also said t First Nate said it wasn't an issue because the computer didn't pick up any faults. I had pictures and had to go to Joe(service manager)He also said there couldn't possibly be an issue because the computer didn't show it. I had pictures. Finally he conceded that it was a problem. I got a rental car and they had my car for a week. During that time, I had to call several times for an update. Finally found a crack in the bracket holding the indicator. I felt pushed off and dismissed. Not what I expected from a dealership I've been very loyal to. More
All the people were very pleasant and very easy to deal with. I would highly recommend you to my friends. with. I would highly recommend you to my friends. More
Was great. .pat provided many options to choose from How about it went very well. I was given many options to choose from. Both with vehicle and financing option .pat provided many options to choose from How about it went very well. I was given many options to choose from. Both with vehicle and financing options More
I was told by the manager that I would get a free oil change. I scheduled my oil change, came and had my oil changed and the service guy said it would $129.00. I told him it should be free and he said"wh change. I scheduled my oil change, came and had my oil changed and the service guy said it would $129.00. I told him it should be free and he said"why". I told him wumhy and he got mad and said "why wasn't i aware of this" and walked away. He came back a few minutes later, handed me a new invoice with a "0" balance. And said, your truck is outside and walked away. Not good customer service at all. I won't be coming back. More
Service was completed sooner than expected. Colin kept me updated and helped me redeem my GM points to pay. Colin kept me updated and helped me redeem my GM points to pay. More