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Boucher Hyundai of Janesville - Service Center
Janesville, WI
475 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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475 Reviews of Boucher Hyundai of Janesville - Service Center
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June 02, 2024
Very helpful got me in as soon as they possibly could let me get a loaner car to make it to work and finished the job in apple time me get a loaner car to make it to work and finished the job in apple time More
by tomgrayhorse
Verified Customer
Helpful June 01, 2024
they just did not care. were more than 4 days over their estimate for completion were more than 4 days over their estimate for completion More
by JEFF@COLLIDESCAPE.ORG
Employees Worked With
June 01, 2024
Service department was quick to get me in for an appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing appointment. Also all staff to help me out were very friendly and outgoing and knew what they were doing More
by Yvonne
May 31, 2024
Took forever to get my car over 2 months. Was quoted one price and ended up paying over 300.00 more. Was quoted one price and ended up paying over 300.00 more. More
by wuttke
May 24, 2024
I was stuck in the middle of somewhere and nowhere when my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rental my Hyundai 2018 Sante Fe Sport turbo with AWD broke down. Boucher Hyundai wasn't the closet dealership but they were the only dealership with rentals and loaners if needed. The person I spoke with Saturday before Easter Sunday was very helpful and polite. The service department did a prompt and great job the following week and even the lady who check us was kind and considerate. More
by D Morek
Employees Worked With
May 23, 2024
The staff was very polite. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. They finished in a timely manner. The waiting room was very clean with well stocked beverages and snacks. More
by Rayna Litsheim
Employees Worked With
May 02, 2024
Excellent response. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. I got an appoint Next for the next day Joe was friendly and courteous I particularly liked the video. More
by JJOBE
Employees Worked With
April 27, 2024
Boucher Hyundai is the best dealership. Joe is an awesome service advisor and Pete is the best Hyundai technician! Joe is an awesome service advisor and Pete is the best Hyundai technician! More
by PETENOGAJ
April 26, 2024
Joe was the reason I came to this dealership! He’s a definite asset very nice and efficient. He’s a definite asset very nice and efficient. More
by ruthkurth
Employees Worked With
April 23, 2024
Still waiting on a part they said they would order back in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been a in December 2023 for a recall. I have to keep calling to check in on the status, I’ve been told it’s on back order but I’m aware this part has been available since the first of the year. It has become apparent to me they’ve never ordered the part and aren’t being honest about it. In addition I was told to bring my car in after calling twice about the part. I brought my car in, sat there for 30 minutes and they told me they didn’t have said part and that I would have to schedule again to bring it back in. It’s been almost 2 weeks again and I’ve heard nothing. More
by BMSTRONACH
Employees Worked With
