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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
4,000 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,001 reviews

August 21, 2021

Very disappointed. Asked not to wash car. Washed car. Asked for oil change. No oil change. Had scratches on vehicle. Horrible customer service and communication More

by Tammi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Diez, Jean Sommers
Sep 08, 2021 -

Boucher Hyundai of Waukesha responded

Tammi - we are sorry you had a negative experience with us. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further with you.

Sep 09, 2021 -

Tammi responded

No thanks, Three strike rule. We have taken are vehicle to a different dealership. They do what is asked by the customer. Without any problems or miscommunication.

August 20, 2021

BRANDON RIEMER was very helpful in getting us informed on what the techs would do to resolve our repair(s). A++Brandon thanks for all you did! Ron More

by Muffinduket1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
PAUL Parts Dept, Brandon Riemer
August 20, 2021

The dealership service center has always been a positive experience. I like consistently having Jean as my service representative. I have always been showing the filters to verify replacement need and other More

by SALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
August 20, 2021

Thomas was great !! He was so kind and extremely helpful in making this process easier for me! I would come back and recommend this place to everyone! More

by Sarah.wilhelm8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas k?
August 19, 2021

Financing took much longer than expected. Appointment was at 1:30 but didn’t get in until almost 3:00. Has no issues, just slow. More

by LENNETT.GENSEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
August 19, 2021

Tommy S made the purchase of our new Palisade very easy since we came from Out of state. The dealer (not Sales rep) has taken advantage of up charging price over MSRP. Disappointed in that . More

by Krissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Rauth, Tommy Sobieski
August 19, 2021

This dealership is first class. My service rep was friendly and very helpful. She was very knowledgeable in warranty information and the best way for me to use her knowledge. Thank you for everything More

by Lid1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
August 18, 2021

I had a pleasant experience from start to finish. Deshay was efficient and knowledgeable. Once I made the decision to buy, we set up an appointment for a Saturday. We were in and out in two hours, which mu More

by gthelding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deshay Henry, Nina Moser
August 17, 2021

Great service. On time and puntual. Did required job as expected. Car wash was complementary. Overall, was satisfied with the visit. Everything was good on the service done. More

by NISIKANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
August 17, 2021

Wanted an oil change, new front tires, and front end alignment. Only able to get oil changed on first trip. Second trip- I was told I needed shocks &struts. 3rd trip-wrong struts delivered. 4th trip-2st More

by johnandcoleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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