Boucher Hyundai of Waukesha

The service technician was rude. We have been working with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the tota with him for quite sometime and find he has not been returning calls and dropped the ball on a warranty repair. This last service he told me the total and when I asked if the oil change should be covered under the pre-paid maintenance, he snapped, “how should I know you have pre-paid maintenance if you don’t tell me.” 1) I always tell the service tech when I schedule the appointment so they can make note and 2) we have been bringing the vehicle to you since we bought it new from you. I imagine this should be noted in our account somehow. More

Andy Bartalatta was most helpful with our first visit to the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. the dealership. Very professional and courteous. Will be coming back. Also will be recommending to friends. More

Great staff and timely service with very good turn around time within window discussed. From drop off to pick up, very impressed with everyone I met there. time within window discussed. From drop off to pick up, very impressed with everyone I met there. More

I arrived 10 minutes early. They were ready for me and answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and in answered my questions about my new vehicle. Service was completed ahead of schedule and I was texted. Jean appeared moments later with my keys and information. More

Amanda did a great job great she was easy to work with, liked everything other than your 4900 hundred screw the customer over sticker price liked everything other than your 4900 hundred screw the customer over sticker price More

My experience leasing my 2022 Santa Fe was great. Fawn was extremely helpful and knowledgeable on the vehicle and different options available. Everyone at Boucher made my experience easy and enjoyable. was extremely helpful and knowledgeable on the vehicle and different options available. Everyone at Boucher made my experience easy and enjoyable. More

Always appreciate the friendly and qualified staff. The nice waiting area with coffee and snacks is also a plus, as is the car wash and transportation to local area to maximise my time. nice waiting area with coffee and snacks is also a plus, as is the car wash and transportation to local area to maximise my time. More

The service was absolutely wonderful and the person who checked me in and provided me all the updates was informative, helpful and very friendly. Will definitely come back again checked me in and provided me all the updates was informative, helpful and very friendly. Will definitely come back again More

I chose Boucher Genesis to service my G80. Very professional service team. Totally fix my issues. I am really satisfied with my service at Boucher. professional service team. Totally fix my issues. I am really satisfied with my service at Boucher. More

They did have my car ready before the end of the day both times. The only thing I would say to improve on is if a person has recall work and drop the car off the night before if the recall work has not been times. The only thing I would say to improve on is if a person has recall work and drop the car off the night before if the recall work has not been done by 1 PM just to let that person know that it should be ready by the end of the day. Since I didn’t have a spare car More