Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Hyundai of Waukesha
Waukesha, WI
4,014 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs
From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,014 reviews
August 10, 2021
This dealer was very accommodating and really listening to us as the customer’s needs. Even during an impromptu power outage they had a plan in place for us to still pick up our new vehicle add an associa to us as the customer’s needs. Even during an impromptu power outage they had a plan in place for us to still pick up our new vehicle add an associate dealer, knowing we were traveling a few hours to get there. Very happy with Tommy’s service provided to our family. All team members we interacted with were very personable and attentive. More
by BMALCHETSKE
Verified CustomerEmployees Worked With
J.R. Rauth, Tommy Sobieski
August 06, 2021
Great experience. Wish there were more Genesis dealers. Getting harder to find one. Service guy Brandon very knowledgeable and helpful. Brought vehicle in for recall and expected would have substantial Getting harder to find one. Service guy Brandon very knowledgeable and helpful. Brought vehicle in for recall and expected would have substantial charges for other maintenance but in and out with no charges what so ever and with peace of mind that vehicle did not need any additional work right now. Definitely felt that this was not a dealership that would gouge or take advantage of you. Nothing has ever gone wrong with my Genesis and I’m putting on a lot more miles as COVID relaxes some. Will absolutely buy another one. Sales person Jessica Guenther was very kind and helped me research which Genesis for my next car. Can’t bring myself to trade in my current Genesis. Looks good. Rides good. Still under warranty. Boucher Hyundai was great. Hope every one else’s experience is as good as mine. Thank you. More
by Nate
Employees Worked With
Jessica Guenther, Brandon Riemer
August 05, 2021
I don’t think my car was test driven long enough to see what the issue was I brought it in and the Mileage was only one mile difference from when I picked it up. I waited fir a call to pick my car up left what the issue was I brought it in and the Mileage was only one mile difference from when I picked it up. I waited fir a call to pick my car up left messages the entire day know one called me back until the following day. I thought John was nice as far as Dan not sure he said he had driven my car the day before when I pulled of the lot and called back to say my engine light was on John told me to bring it right back as Dan was crossing in front of my car as I pulled into service he asked John was was that as if he had not seen my car before yes confused I was this is the car he said he had driven around everywhere and found nothing . More
by Brazilsl
August 05, 2021
Great service technician provided regular update, informed me of what was being done and how long it would take In and out quick and service fully completed informed me of what was being done and how long it would take In and out quick and service fully completed More
by CDSCHER
August 05, 2021
My appt. was at 9am on July 30th. I was told it would take 2-3 hours. I didn't hear anything by 1:30 so I called at 1:48 asking if they were almost done. I was told the car hasn't even been looked at yet take 2-3 hours. I didn't hear anything by 1:30 so I called at 1:48 asking if they were almost done. I was told the car hasn't even been looked at yet! They knew I needed my car later that afternoon to pick up my son. I told them I would need a rental then. They called me back 5 minutes later to tell my I could have a rental but it needed to be back by noon the next day. So, they didn't even work on my car until Saturday morning 7/31. Got a call around 10am that they will prob be running late, the shop closes at noon so it would be around 12:15 for pickup. Get there at 12:10 and still had to wait until 12:45 till it was completely done! I'm so disappointed with the lack of communication on their end. They should have called me by noon on the day of my appt to tell me the status. Also, why did I make an appt for 9 am on a friday if it didn't even get looked at until the next morning?? More
by Blondlox81
Employees Worked With
Alex
August 04, 2021
I was met as soon as I entered the garage and was called by name. Explanation if service was very clear. Service was the expected amount of time. by name. Explanation if service was very clear. Service was the expected amount of time. More
by logan175
Employees Worked With
A new woman was very nice, but I have forgotten her name., Andy Bartolotta
August 04, 2021
Fast friendly service and the complimentary car wash is a nice touch. A nice customer lounge with refreshments available. Easy checkout and convenient safe parking. nice touch. A nice customer lounge with refreshments available. Easy checkout and convenient safe parking. More
by LPAWLAK4
Employees Worked With
Alexander Hansen
August 03, 2021
The oil change and tire rotation were completed in a timely manner. The reason for recommending new tires was explained in an easy understandable way along with pricing info. timely manner. The reason for recommending new tires was explained in an easy understandable way along with pricing info. More
by waukesha sue
Employees Worked With
Jean Sommers
