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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
4,003 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,003 reviews

August 01, 2021

I like this dealership. They took the time to explain what needed to be done with my car and answered all of my questions. Very satisfied. More

by nationalaverunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember who helped me, but he did a great job.
August 01, 2021

Amanda was assigned to me through truecar, she called and I expected to be told it was sold, however it was available! She had me do the financing app on the phone and I drove 5.5 hours each way to get the More

by Mike E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Olson
July 31, 2021

Took 6 days to get my car back for my door actuator and never heard a thing from you guys on why it was taking so long.. not a single update phone call on what was going on with my car!! Told me the part w More

by JZ19832001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Riemer
Sep 09, 2021 -

Boucher Hyundai of Waukesha responded

We are very sorry you had a negative experience with our Service Department in regards to the lack of communication during your visit. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can discuss this further and make things right.

July 31, 2021

Got the part in earlier than expected, got an appointment and the part was replaced and it works perfectly. Had no trouble with it since More

by Brandt65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Sommers
July 29, 2021

The whole experience was great. I was able to get a loaner. My car was in for some warranty work that took 10 days and without that loaner not sure what I would have done. Everything was great. More

by sk3521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, John Diez
July 29, 2021

I was only there for an oil change this time but the car was brought in right away and the work was performed quickly, and finished by the time they promised. More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
July 28, 2021

Boucher Hyundai made our purchase of our new SVU so painless! They had all the paperwork ready and were honest and upfront through the whole process! More

by KOPYDLOWSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawn Delaney, J.R. Rauth
July 27, 2021

The staff was friendly both when making appointment and when dropping off my car. I was disappointed however at the lack of availability for appointments, which required me to schedule my basic oil change More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t recall which team member assisted me.
July 23, 2021

Interesting way how dropping off the car worked. Seemed a bit disorganized in checking in the cars. No flow of how things worked compared to other dealerships More

by Brucefollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
July 22, 2021

They did not have my loaner car in the day of service. I had to reschedule. They did mot fix the squeak one the driver’s side door even though I had to leave the car an extra day when they did not fix it t More

by arain1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager of Service Department , Andy Bartolotta, Brandon Riemer
Sep 09, 2021 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback and review. Please reach out to our Service Manager, John Diez, at 262-522-1000 if you would like to discuss this further.

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