Boucher Hyundai of Waukesha

Alex was knowledgeable about the Genesis I purchased. Alex explained the entire vehicle and what it was capable of. He was caring and answered all my questions. Alex explained the entire vehicle and what it was capable of. He was caring and answered all my questions. More

I have been going to this Dealership for many years and have always had a great experience with the Service and the Service Advisors!! I drive 20 minutes to this Dealership as I won't go anywhere else. have always had a great experience with the Service and the Service Advisors!! I drive 20 minutes to this Dealership as I won't go anywhere else. More

I was driving home from work. All of a sudden my tire pressure started dropping and the sensors were going off. I somehow picked up a piece of metal in my tire from the road. With it being Easter week, t pressure started dropping and the sensors were going off. I somehow picked up a piece of metal in my tire from the road. With it being Easter week, the dealership was slammed with appointments. The garage was great. They fit me in between everything that was going on, fixing my tire before I got a flat. More

Staff was friendly and helpful. Got me in and out quickly (took about an hour if that). It also wasn't overly expensive and was fairly priced. (took about an hour if that). It also wasn't overly expensive and was fairly priced. More

Nice team! Very friendly and eager to help you!Your Nice team! Very friendly and eager to help you! Your appointment is taken seriously! They take care of you right away! I will most seriously recommen Nice team! Very friendly and eager to help you! Your appointment is taken seriously! They take care of you right away! I will most seriously recommend to others! More

Brandon got me in and out pretty fast, and always knows what my car needs. I'd trust him with any vehicle. Solid establishment and service~ what my car needs. I'd trust him with any vehicle. Solid establishment and service~ More

Excellent service was performed by a great lady.Thank you! Work was done pretty fast too.Also great service to wash my car so I can’t say enough thank you. you! Work was done pretty fast too.Also great service to wash my car so I can’t say enough thank you. More

Great & excellent team on floor to help with your needs of desire car. We got Hyundai Palisade, really amazing car. Thank you all & Specially “Dan Clikeman”. of desire car. We got Hyundai Palisade, really amazing car. Thank you all & Specially “Dan Clikeman”. More

Alex was a good salesperson and was easy to buy a car from. He got us three cars to test drive. It was a good experience. from. He got us three cars to test drive. It was a good experience. More

Our first experience started off great but after test driving and twice explaining to the sales rep Alex that we we’re just starting our process and not ready to buy, he became what I could best describe driving and twice explaining to the sales rep Alex that we we’re just starting our process and not ready to buy, he became what I could best describe as aloof. After talking to the Genesis concierge we decided to give the dealership another chance because it is easily the closest dealer that sells Genesis. Our second visit was much better thanks to Darlene. She was prepared and listened. She was truly interested in helping us. We agreed on the vehicle we wanted to purchase but Darlene was clearly forced to try to sell additional protection on the vehicle that we didn’t want. Being in the insurance business I politely explained that I know the mark up on the product and did not want it and couldn’t understand why the sales manager was insistent that we include it. I was willing to pay the sticker price and couldn’t understand why they kept insisting. We finally got the dealership to remove the additional coverage and purchased the vehicle. The delivery process was smooth and the business manger, along with Darlene, did a great job on delivery. In our theee visits we spent a total of approximately 5 hours in the dealership and never met the sales manager who negotiated the price of the new car ($76,000 after tax and before trade-in) from an office behind glass. Made eye contact with him a couple of times but he never bothered to introduce himself or say thank you. More