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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
4,011 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,011 reviews

July 08, 2020

I brought it in for 2 recalls; one was an airbag and the other was an update to the navigation. They were very prompt in getting my car in and out and had even washed the outside😊 More

by d.lynnjo
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

We are glad your experience was a positive one!

July 08, 2020

Jean was great! She was able to help me get my replacement tire same day due to me having two nails in it and is super friendly! Thank you Jean!! More

by PSERAK
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for sharing!

July 03, 2020

I’m sorry to say that a couple of days after I bought my truck I looked at the paperwork again and the numbers do not add up. I feel like a big sucker and that I was taken advantage of. I know they were jus More

by lugy97
Recommend Dealer
No
Employees Worked With
Nick (don’t know last name), Dade Moehlenpah
Jul 09, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write this review about your recent experience with us. We are very sorry you feel this way and we would like to take the opportunity to discuss the numbers further with you. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000. We hope to hear from you soon so we can resolve this issue to your satisfaction as soon as possible.

Jul 10, 2020 -

lugy97 responded

Jim The only thing to discuss is why I haven't received my licence plates yet! It makes me wonder what's wrong with the vehicle? What's wrong with the tittle as to why I haven't gotten my plates yet? There is nothing to discuss about the numbers, I signed the paperwork. I feel like you slipped in a $4000.00 service contract that i would have NOT agreed to if i would have known it was going to be that much when they offered it to me. I also should have looked over the truck better but you can't tell me that the salesman did not know that the front of the box is all caved in and creased and very, very close to rubbing on the cab. I never rolled up the tonneau cover all the way to see it until the next day. I just think they could have been a little more forthcoming about it. I have to wonder what else is wrong with the truck if they were trying to hide this. Another thing it would be nice to get an owner's manual that's in English, not french. I know the truck came from Canada but come on. Please check on the status of my licence plates. if you would like to discuss this more i am willing to. Chad

July 03, 2020

I made an appointment online only to find out 2 weeks later when I showed up my appointment was not in their system. They still fit me in and got the rental I asked for along with snacks for my 6 year ol More

by christinamack1975
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing about your experience, Christina.

July 03, 2020

Great selection of cars. This is the second car we purchased from a Boucher dealership. Bob Sobieski and Chris Baker were so nice to work with. Both get a rating of 5 stars. They are not listed bel More

by RWNIMMER
Recommend Dealer
Yes
Employees Worked With
Bob Sobieski. Chris Baker
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the wonderful 5-star rating!

July 02, 2020

Henry was patient and helpful finding us a vehicle that fit our needs. After signing all the papers and finalizing the purchase it was discovered that there was only one key for the vehicle. Henry sa More

by HAYRAY125
Recommend Dealer
Yes
Employees Worked With
Henry Kruchko
Jul 09, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 so we can resolve the second key situation.

July 02, 2020

Timely and courteous Prompt and professional. I wait for my car. it would be nice to wait outdoors when nice outside. Especially with the Coronavirus. No staff were we More

by CHRISTINENADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Christine, thank you for your feedback and review. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 to discuss this situation further. Again, thank you for bringing this to our attention.

July 02, 2020

Can’t thank the service team enough. From the second I pulled in until I left. They were very courteous professional attention to detail was outstanding More

by Ronald Homa
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Ronald, thank you for sharing your kind words about our Service Department!

July 02, 2020

Great service from an amazing staff. Always striving to give a great experience for their customers. I always recommend Boucher Hyundai to my fellow Hyundai owners ! More

by Rush guy
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, John Diez, Randy Malitz, Mike Radmer, Jean Sommers, Dave Wieting, Collin Mansell
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review and recommendation!

July 01, 2020

Brad Volkmann was wonderful to work with. He made my experience very pleasing and comfortable. I normally don’t leave reviews but I must say their whole team (sales, management, financing) did a fantast More

by Mr.B
Recommend Dealer
Yes
Employees Worked With
Brad Volkmann
Jul 15, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Mr. B!

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