Boucher Hyundai of Waukesha

Fast service My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professiona My only issue is it is hard to get an appointment within 2 weeks. Have to schedule further out like 3-4 weeks. Usually service is fast and professional. More

Just didn’t care After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on ga After having my car for 2.5 months I get in my car to see my back spare tire flap up. My seats down. My tire pressure low and not even a fill up on gas. I had to call you to check in on my vehicle never the other way around. After 2 months and I call again it was like oh yeah we have that car we need to rebuild an engine on. I never heard from you and after that call my car would magically be done a Few days later to then get a call that there are parts missing and it would be yet another week. How is this possible if you have been working on it for months? Sorry wish I didn’t need to write this but I felt like my situation wasn’t a priority and then to get my car back the way I did... it’s like no one looked it over before handing back to me. More

Service They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter They took very good care of me when I came in and they took care of all my vehicles needs, kept me informed and did it all in a timely matter More

Very pleasant experience! I was searching for a 2019 Hyundai Tucson Night edition. I was looking all over the internet and found one at a great price at Boucher Hyundai in Wauk I was searching for a 2019 Hyundai Tucson Night edition. I was looking all over the internet and found one at a great price at Boucher Hyundai in Waukesha, Wisconsin. I live in Saint Louis, Missouri, so I flew into Milwaukee and then had a driver from the dealership pick me up from the airport. Amanda Olsen was the salesperson I was dealing with, and she was extremely helpful with me the entire time. Overall it was a great experience. More

Known problem...oil leak - 2nd time this year There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is ab There is a known oil leak on 2012 Hyundai Santa Fe, which Hyundai won't help with the repair. They should pay for the labor. $2100.00 in labor is absolutely ridiculous! This was the SECOND time in 2019 we had it in for oil leak. So roughly $4,000 in repairs for a known problem. No recalls on the 2012, but recalls on all other years. Service person said we were over warranty at 113,000 miles. Well we are only at 103,000 miles. 3000 over! Which we were not over when we had it in, in February for the first oil leak. But we got a great deal, 10% off, saving $238.00. You've lost a loyal customer who came there for all repairs since we purchased brand new. Will not recommend Hyundai to anybody!! More

This is the second Hyundai in less than two years we have purchased from Mike. He is great. He listens to your needs and finds the perfect vehicle. He is very informative and goes the extra mile to make purchased from Mike. He is great. He listens to your needs and finds the perfect vehicle. He is very informative and goes the extra mile to make sure you are comfortable with all the bells and whistles the vehicle has. You can't go wrong with Mike as your salesman. More

Oil change Kind on the ball staff-ie: Alicia in service was great- nice waiting room with snacks- popcorn - beverages-tv/ WiFi/- they are competitive eg: match o Kind on the ball staff-ie: Alicia in service was great- nice waiting room with snacks- popcorn - beverages-tv/ WiFi/- they are competitive eg: match or beat other tire quotes. Free car was at end if service and a snack left in car. All nice touches More

goes the extra mile Had an appointment with Brad Volkmann at Boucher Hyundai of Waukesha to see a Hyundai Kona. He was prompt and prepared, the car was ready when we Had an appointment with Brad Volkmann at Boucher Hyundai of Waukesha to see a Hyundai Kona. He was prompt and prepared, the car was ready when we got there.(unlike a different dealer that failed miserably) This was the 2nd Kona that we had driven, the car was spotless. It looked new even. Unfortunately, it was an SE trim model, not the SEL, we really wanted the one with the Blind Spot and Rear Cross Traffic Warning. Brad and his manager checked all of their dealerships and didn’t have one. His manager made an offer that was very close to our desired monthly payment, we were quite surprised to hear that! I’m sorry, but we don’t remember the manager’s name. Needless to say, he gave us an excellent deal on a New Hyundai Kona SEL, including our trade in car. It took us a while for all of the paperwork and everything, but the wait was worth every penny. Brad Volkmann was friendly and helpful during the whole process. My only issues that I saw were phone numbers mixed up , mine and my wife’s, and they call gap insurance “Total Loss” insurance. The insurance we had reconsidered after reading through the flash drive that contained all of the documents. But it’s only $900 for the 60 month loan, so it’s not too bad, even though it only covers a “Total Loss” so we decided to just keep the insurance, and pay the extra $15 per month. More

Routine maintenance Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dro Brought my Hyundai Elantra in for an oil change, tire rotate and needed rear shocks. Dan Doble communicated with me each step of the way, as I had dropped off my vehicle. Very professional, service was done on time without any issues. More

Oil change and tire rotation. It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone wa It was easy to make the appointment and I was taken care of promptly. Any necessary purchases were addressed prior to service being done. Everyone was ver cordial. More