Boucher Hyundai of Waukesha

Overall Good Overall great experience. Chris Baker was extremely friendly and made this experience as smooth as possible. Only complaint is that the interest rate Overall great experience. Chris Baker was extremely friendly and made this experience as smooth as possible. Only complaint is that the interest rate was never explicitly stated, and there was no opportunity to discuss it. Also, I was told that there was a minimum monthly payment by someone named Tony, but that is not stated in the loan agreement. Needless to say, I will be looking to get a loan from elsewhere. More

Great experience buying a new Tuscon I had a very good experience and smooth process when buying my new Tuscon at this dealer. All the employees were friendly and helpful and no high pre I had a very good experience and smooth process when buying my new Tuscon at this dealer. All the employees were friendly and helpful and no high pressure sales. Amanda was great to work with and made my car buying experience enjoyable and stress free. More

Service From the point of making the appointment to the time the vehicle was serviced and finished the service department was wonderful and everything was exc From the point of making the appointment to the time the vehicle was serviced and finished the service department was wonderful and everything was excellent. More

What customer service Upfront honesty was lacking and actually insulting. Salesperson was helpful and asked a lot of questions. Car chosen was a no haggle but we were n Upfront honesty was lacking and actually insulting. Salesperson was helpful and asked a lot of questions. Car chosen was a no haggle but we were not told as much and this led to a bad negotiation. Paperwork was messed up and never delivered. Had to go back second day to pick up Service package was not provided Rushed paperwork and vehicle instruction. No apologies provided A happy car buying experience was sour grapes More

4 Purchases in 5 years My husband and I purchased a Santa Fe in 2014 and 2016. Also a used used vehicle for our grandson. This year, couldn’t resist the new “first year” Pal My husband and I purchased a Santa Fe in 2014 and 2016. Also a used used vehicle for our grandson. This year, couldn’t resist the new “first year” Palisade! Love it! Like Whiting, Elliott Glassman, Rafael and Darlene were all great... again! Love Boucher!! More

Car buying Great experience with my salesman Elliot Glassman. It was the experience working with him that will make me return and recommend him to family and fri Great experience with my salesman Elliot Glassman. It was the experience working with him that will make me return and recommend him to family and friends. More

Oil change Oil chamge w tire rotation. Great reception and done in less than the time specified. Akicia was friendly and asked me questions regarding my vehicle. Oil chamge w tire rotation. Great reception and done in less than the time specified. Akicia was friendly and asked me questions regarding my vehicle. More

2 cars in 2 months Went in middle of July to buy me a new vehicle. Had amazing service. They took the time to get to know us, husband and I, and what we wanted. They hel Went in middle of July to buy me a new vehicle. Had amazing service. They took the time to get to know us, husband and I, and what we wanted. They helped us find my perfect car. Fast forward 45 days exactly and we were back looking to upgrade my husbands car. We worked with the same sales lady, Darlene, and she helped us get into a new car. And with the help out the finance guys they got us a new car, upgraded. For the same payments that we were currently making. We already know we will be back to the same dealer time and time again because we have had nothing but amazing service. More

New Tuscon purchase Great experience buying a new car. Very helpful salesperson (Amanda) was very willing to help with any questions or concerns. Very smooth transition Great experience buying a new car. Very helpful salesperson (Amanda) was very willing to help with any questions or concerns. Very smooth transition with no stress! More

Great service Professional customer and vehicle service. Had oil changed and tires rotated in less than an hour. Very happy with Boucher. Only Hyundai delearship I Professional customer and vehicle service. Had oil changed and tires rotated in less than an hour. Very happy with Boucher. Only Hyundai delearship I will go to. More