Boucher Hyundai of Waukesha

Fast and done when no other place could have helped me. The sales and general manager got me out of my car I hated and I went through 4 dealerships within a 6 month period and they got it done with low mone The sales and general manager got me out of my car I hated and I went through 4 dealerships within a 6 month period and they got it done with low money down and car I thought I couldn't get. Gm made it happen and was so fast. 10 minutes for an approval and the car I actually looked at was the sport and he told me pick 1 and I did. He got me into the car I never thought would ever happen. I thought a plain car but nope. Now I'm happy with a 2019 Elantra sport. Fast, nice looking, has everything. More

Great Customer Service I bought a brand new Dusk Blue 2019 Tucson Limited trim on 5/25/2019. My experience was very positive. Darlene, the sales consultant, was very patient I bought a brand new Dusk Blue 2019 Tucson Limited trim on 5/25/2019. My experience was very positive. Darlene, the sales consultant, was very patient throughout the process, which took about 2 weeks. I'm not an easy person to deal with. I like to crunch my numbers and consider all my possibilities. Because I live 200+ miles away from the dealership, we had to exchange lots of email. She was able to deliver what I wanted and keep it within my budget. When we received the car, the outside cleaning left to be desired. Darlene was disappointed and asked them to do it again. I didn’t mind to be honest, I was there to buy a car, not a cleaning package. While they cleaned the outside, Darlene sat with my wife and I inside the vehicle and explained all the car features. On a side note, some other dealership I was negotiating with offered me a better value proposition by adding a service package in the mix. I ended up choosing this dealership over the other because “I vote with my dollar”. I think giving them my business is the least I could do to support the service quality Darlene and Rebecca (I believe she works in customer service) provided. More

Not the best deal....Not the worse deal If this was based on my sales guy only I would have given this place a 5 star. Dade Moehlenpah was great, Nick Stover not so great. He was the typical If this was based on my sales guy only I would have given this place a 5 star. Dade Moehlenpah was great, Nick Stover not so great. He was the typical car salesman. He told me Gordie Boucher was giving me 1200.00 thanks to a terrible experience at another Boucher dealership only to discover it was the 1200.00 I had already asked Boucher Nissan to refund. It was a refund for all the unnecessary crap they slipped into my contract on an Infiniti I was pressured into buying in April of 2019. (Thank goodness I had them give me a copy of the refund paperwork when I went into the dealership and requested it because I get the feeling they would deny it ever happened.) Dade came across as a straight forward guy and was very personable and knowledgeable. He listened and definitely made this experience better than my last. I did not feel pressured. I did not feel like I had to buy a car from him. I drove away with a Cadillac XT5, the car I wanted from day one. I would buy from him again most definitely, but I would not buy from Boucher. More

Painless experience! Had such a great experience! The car buying process was painless and easy. We truly got the best deal we could hope for! Our salesperson, Elliot, went Had such a great experience! The car buying process was painless and easy. We truly got the best deal we could hope for! Our salesperson, Elliot, went to great lengths to find the exact car we wanted on the lot and really went the extra mile! 100% recommend Boucher Hyundai!! More

Service tech error Recall software caused cluster failure and sv tech error caused 1 week delay to get car back. Now have rattle at dash cluster site. Delay caused incon Recall software caused cluster failure and sv tech error caused 1 week delay to get car back. Now have rattle at dash cluster site. Delay caused inconvenience since we live in Fontana which is 45 miles away. More

Oil change/tire rotation Was greeted immediately and taken care of. Jean was very friendly & knowledgeable. Was told my car would be finished in 1 hour and received a text 50 Was greeted immediately and taken care of. Jean was very friendly & knowledgeable. Was told my car would be finished in 1 hour and received a text 50 minutes later that everything was completed. More

FABULOUS I’m extremely happy and appreciative to all in the service department that brainstormed to finally figure out the two problems with my 2014 Sanata. I’m extremely happy and appreciative to all in the service department that brainstormed to finally figure out the two problems with my 2014 Sanata. More

Good but more towards average. Initial sevice was adequate. Follow up phone calls were not done. Only after speaking with the service manager, did we get great service. Everythin Initial sevice was adequate. Follow up phone calls were not done. Only after speaking with the service manager, did we get great service. Everything just picked up and was completed. Overall I like Bourcher, but will probably go to the HWY 100 store. More

Quick and Easy Setup a test drive online, and it was up front and waiting when we arrived. Warranties are fantastic, and the rebates helped bring the costs down. F Setup a test drive online, and it was up front and waiting when we arrived. Warranties are fantastic, and the rebates helped bring the costs down. Flexible staff made everything pleasant and easy! More

Scheduled Maintenance Everything was good. I think that the information on the vehicle could flow a little better. Had to let them know I had a service plan and had to te Everything was good. I think that the information on the vehicle could flow a little better. Had to let them know I had a service plan and had to tell them about a recall fix needed. I’m not blaming the service people; merely saying that the systems should be able to track all this when they pull up the car in the systems in preparation for the appointment. More