Boucher Hyundai of Waukesha

Extra charges We brought our Sante Fe in due to 3 recalls. We decided to also have the brakes replaced, had a price, and was told they would call if there was anyt We brought our Sante Fe in due to 3 recalls. We decided to also have the brakes replaced, had a price, and was told they would call if there was anything extra. Received a call there were no other issues, and the brake price would be $189 per axle. An hour later we received a call that extra work was needed because one of the brake pistons was seized. We agreed to the extra work, and came to pick up the car. When we were checking our, my wife noticed we were charged for an oil change, which we did not request. The service manager did remove the charge, but we did not feel we should have to deal with that. When we drove home, we noticed there was no sticker in the window indicating when the oil would be due to be changed. We started wondering if the oil was even changed at all, and when we got home, checked to oil. The oil was in fact, DIRTY!!!! Very disappointed, and unsatisfied. We have purchased 2 Hyuandais from Boucher, but don’t think we will buy another with this level of service. More

replace tire and rim Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work Service writer very professional and respectful. I was greeted as soon as I entered the building and was asked immediately what I was there for. Work was done in a very timely and professional manner with no problems at no charge was very pleased. More

lived up to expectations We knew what vehicle we wanted, but had not selected a Hyundai dealer. Friends recommended Boucher; and we visited others dealerships. Bouche lived We knew what vehicle we wanted, but had not selected a Hyundai dealer. Friends recommended Boucher; and we visited others dealerships. Bouche lived up to the recommendation and our expectations. More

CUSTOMER SATISFACTION FIRST very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON very professional in both service AND APPEARANCE.COMPLETE EXPLANATION OF PROBLEM AND WHAT HAS TO BE DONE TO CORRECT.REPAIRS DONE AND CAR RETURNED ON A TIMELY BASIS AS PROMISE More

Very accommodating. They picked me up from the Children's hospital in Milwaukee, while I was there visiting my grandson. I live in Tomahawk, a very small town, and had no They picked me up from the Children's hospital in Milwaukee, while I was there visiting my grandson. I live in Tomahawk, a very small town, and had no idea where the dealership was. They let me drive back to dealership with the car I wanted. Was very efficient, and helpful with getting all the paperwork done, so I could get back to the hospital. Very happy. 😊 More

New Car Purchase @Boucher Hyundai On May 1 2019 we were looking for a 2019 Sant Fe XL 2019. Mr. Mike Loiacono introduced himself, and we discussed the details of the model we wanted. On May 1 2019 we were looking for a 2019 Sant Fe XL 2019. Mr. Mike Loiacono introduced himself, and we discussed the details of the model we wanted. While nothing on the lot met these requirements, Mike suggested we take a test drive in a demo. The test drive was successful so we proceeded to sit down and finalize the colors, features and price of the car we wanted. We put a deposit down, then the next day Mike called with the news that he had found our car. We agreed to take delivery the following Monday, and are now enjoying our new Santa Fe XL.. More

Replace damaged tires I ran over some metal on the expressway and damaged all of my tires. Boucher has tires on sale and installed new ones for me. I ran over some metal on the expressway and damaged all of my tires. Boucher has tires on sale and installed new ones for me. More

Recall I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 pe I was in for a recall. Alicia was friendly and knowledgeable. Everything was better and faster than expected. Jim and Steve showed me a Genesis G90 per my request to compare to my 2015. More

Great service! Friendly staff! This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. This is a great dealership. From sales to service, I won’t go elsewhere. I trust them completely and it’s a pleasure to work with everyone. More

Staff and work. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. The staff is wonderful, kind and explain great. They tell all that needs to be done, how it will take and asks if there are any questions. More