Boucher Hyundai of Waukesha

Got my car fixed in one day. At a time that I could tell the service department was extremely busy, they were able to get my car in and fixed in one day. Randy is excellent. He is At a time that I could tell the service department was extremely busy, they were able to get my car in and fixed in one day. Randy is excellent. He is always super friendly and makes sure everything is taken care of. I appreciate how well I am treated when I’m at Boucher Hyundai. More

Oil change & tire rotation I was very satisfied. Everything was done on time. Friendly service and even washed my car. I’d recommend Boucher to anyone who is looking for a car I was very satisfied. Everything was done on time. Friendly service and even washed my car. I’d recommend Boucher to anyone who is looking for a car More

Great service Brought my car in for scheduled maintenance. Service personnel were very courteous. Work was done ontime and very close to estimated charges. Service Brought my car in for scheduled maintenance. Service personnel were very courteous. Work was done ontime and very close to estimated charges. Service waiting area was very clean. More

Great experience and low pressure. After communicating and visiting multiple dealerships, Boucher Hyundai was the only one that was upfront about their pricing and did not hide a number After communicating and visiting multiple dealerships, Boucher Hyundai was the only one that was upfront about their pricing and did not hide a number of “rare” or inapplicable rebates in order to induce a sale. Probably the lowest pressure and fastest car buying experience I’ve had in 25+ years. Thank you Darlene L (salesperson). More

Good experience with this dealership's sales & service Just traded in my 2012 Sonata for a 2018 Tucson. We've always gotten great service on the Sonata - thanks, Randy! - and our buying experience with Dar Just traded in my 2012 Sonata for a 2018 Tucson. We've always gotten great service on the Sonata - thanks, Randy! - and our buying experience with Darlene was good too. Love the Tucson! More

Excellent customer service Great customer service , Henry was great to work with , Totally went out his way to make sure I was taken care of from beginning to end , Thank you !! Great customer service , Henry was great to work with , Totally went out his way to make sure I was taken care of from beginning to end , Thank you !!! More

New Vehicle Took a little longer to locate my vehicle, but in the end everything turned out great. Love my new 2019 Tucson . Thank You to all. Took a little longer to locate my vehicle, but in the end everything turned out great. Love my new 2019 Tucson . Thank You to all. More

bad oil changes My fluids are never filled, or topped off like they claim to do. They check the box but my fluids are still where they were when I brought the car in My fluids are never filled, or topped off like they claim to do. They check the box but my fluids are still where they were when I brought the car in. More

Engine replacement I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop I had my engine rod bearings go out on a 2013 Hyundai while it out of town over the weekend. Worked with Randy Malitz who coordinated,with the shop my car was left at, to get it towed to Boucher for the repair which was covered by Hyundai. They also covered the rental while mt car wad being serviced. All this took place inet the week of Christmas and I was shocked when I got the call the car was ready on the 29th. Awesome work by Boucher service center and Randy Malitz. More

Service The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work gr The only reason I did not score them as excellent, I guess it’s 2 resssons. 1 they told me I needed new wipers, mine are maybe a year old and work great. It happen to be raining that day, my wipers cleared the windows perfectly. When I told him that, he told me they dry out... 2nd, it was raining and they still wasted the water to wash my car, what’s the sense in that?? Doesn’t make it bad service, but More