Boucher Hyundai of Waukesha

Appointment Made appt for7th was put on their calendar.rescedule for 17th. No follow up email called 3x befor appt. To verify appt. No return calls. Made appt for7th was put on their calendar.rescedule for 17th. No follow up email called 3x befor appt. To verify appt. No return calls. More

simple and easy The rep was great, thoughtful and was able to answer any questions. The service on the car was effecient and done very timely. The drivers were fri The rep was great, thoughtful and was able to answer any questions. The service on the car was effecient and done very timely. The drivers were friendly, unfortunately I can't remember their names to show my appreciation More

Good Customer Service I like Boucher Hyundai because I feel that they listen to my car maintenance concerns and work to resolve those issues in a prompt and efficient manne I like Boucher Hyundai because I feel that they listen to my car maintenance concerns and work to resolve those issues in a prompt and efficient manner. Service Advisors Dan Doble and Alicia Gunter are excellent. Special thanks to Alicia for going the extra mile to surprise me by resolving an incidental front bumper issue during my oil change on 10/17/18. That's what I call stellar Customer Care! More

Purchased a used m740li with 3 bent wheels i had to replace I replaced 3 wheels at bmw dealership at $940 each dealer did nothing luck they didn’t fall off when I drove home still Waiting on a response from dea I replaced 3 wheels at bmw dealership at $940 each dealer did nothing luck they didn’t fall off when I drove home still Waiting on a response from dealer More

Excellent customer service For a new sales person very knowledgeable of vehicles and excellent customer service. I would recommend him to anyone who is interested in buying a ne For a new sales person very knowledgeable of vehicles and excellent customer service. I would recommend him to anyone who is interested in buying a new vehicle. More

Great SUV, Great Dealership! Over the past 20 years, this is our 10th overall new vehicle from Boucher of Waukesha, 9 of which were Hyundai's. Our Sales Representative, Darlene L Over the past 20 years, this is our 10th overall new vehicle from Boucher of Waukesha, 9 of which were Hyundai's. Our Sales Representative, Darlene Larsen was zero pressure. She gave us their best bottom line price and then two days later after we looked at Mazda, Ford, Chevy and Buick small SUV's similar to the Hyundai Kona, she honored the fantastic deal she was able to get for us. No one could come close to the offer Boucher was able to give us. We highly recommend Darlene Larsen from Boucher Hyundai of Waukesha to anyone that may be interested in buying or leasing a new Hyundai! We have loved every Hyundai we have ever owned or leased! Awesome vehicles for the money! More

Incredible experience Very respectful of my time. Friendly sales staff and a great advisor made my visit smooth. Thank you so much! I will certainly come back for my next a Very respectful of my time. Friendly sales staff and a great advisor made my visit smooth. Thank you so much! I will certainly come back for my next appointment. More

1+ week to replace a key?!!! I lost my car keys. Due to push button technology I was forced to tow my car 40 miles away from my home to get a new key reprogrammed. Well that didn’ I lost my car keys. Due to push button technology I was forced to tow my car 40 miles away from my home to get a new key reprogrammed. Well that didn’t work. Nothing was wrong with my car starting. All I needed was and expensive key and having been in wholesale parts the price is tripled. I’m without a ride and have walked back and forth to work for over a week now! I’ve been mistreated due to having an ignition interlock on my car. If I didn’t have one! They would have provided me a way back and forth to work instead of walking in this weather! I can afford a daily meal much less Uber. There’s something too by the business books about my situation that no one cares to listen to at that dealership! No one asked or cared! Do you need a meal? I’m just told you and your car even though we can’t figure out what is wrong with a 2013 limited edition, are a burden on our profit. My dads dying my children are starving, I have no extra money........😭 More

curtious, professional service agents very courteous, professional, knowledgeable service agents who are interested in making your visit quick,pleasant, and timely. Not much more to say a very courteous, professional, knowledgeable service agents who are interested in making your visit quick,pleasant, and timely. Not much more to say about great place. More

Oil change and tire rotation Upon arrival was promptly greeted by the service associate. Explained the work process and an estimated time to completion. When the work was complete Upon arrival was promptly greeted by the service associate. Explained the work process and an estimated time to completion. When the work was completed (earlier than stated) associate explained all of the findings. Very professional staff. More