Boucher Hyundai of Waukesha

New Tires Making an appt. is fast, and easy. Suggested a different tire, that all around ( no pun) would serve our needs better. Would recommend service to peop Making an appt. is fast, and easy. Suggested a different tire, that all around ( no pun) would serve our needs better. Would recommend service to people. More

Health check and oil change. Dan did everything I asked of him in a professional and friendly manner. I asked for a price on tires and he gave me three quotes to compare. He got m Dan did everything I asked of him in a professional and friendly manner. I asked for a price on tires and he gave me three quotes to compare. He got me checked in and off to work within 15 minutes of dropping my car off. Outstanding service! More

Recall and oil change Dan was excellent and provided superior service. He provided me with a loaner and had the work done in a timely matter. Way to Dan!! Dan was excellent and provided superior service. He provided me with a loaner and had the work done in a timely matter. Way to Dan!! More

Fantastic people and work done on time and accurately. It’s the only place I’ll buy a car from or get it serviced! By the way, I will always seek Chris Baker out to purchase a car! Helpful and trustwor It’s the only place I’ll buy a car from or get it serviced! By the way, I will always seek Chris Baker out to purchase a car! Helpful and trustworthy! He’s there to help meet your needs. More

2008 Ford Escape Purchase Friendly and helpful! Had a problem getting some parts that needed to be ordered, but when contacting Michael he followed through and got us the part Friendly and helpful! Had a problem getting some parts that needed to be ordered, but when contacting Michael he followed through and got us the parts. Would purchase another vehicle in the future. More

Used car purchase Brad and Luke went out of their way to turn a bad situation into a good one. They took my Elantra with a blown engine and put me into the nicest compa Brad and Luke went out of their way to turn a bad situation into a good one. They took my Elantra with a blown engine and put me into the nicest comparable used car they had for an amazing price. They are awesome! More

Quick replacement of a dead battery The battery on my Genesis ran out & I was able to get a new battery. I was pleasantly surprised that my battery was available & didn't have to wait to The battery on my Genesis ran out & I was able to get a new battery. I was pleasantly surprised that my battery was available & didn't have to wait to long for it to be replaced. More

Great job Everyone worked extra so I could get my car back sooner than planned. I had to leave earlier than planned.andy did a nice job making sure I had every Everyone worked extra so I could get my car back sooner than planned. I had to leave earlier than planned.andy did a nice job making sure I had everything I needed while I waited. More

Good customer service Always very efficient, timely and good overall customer service. They explain what they did and if anything else needs to be done with my car. Always very efficient, timely and good overall customer service. They explain what they did and if anything else needs to be done with my car. More

Many Surprises I came to this dealer because it is the biggest Hyundai in the state of WI and because of the car we were targeting. I have been told the car is clean I came to this dealer because it is the biggest Hyundai in the state of WI and because of the car we were targeting. I have been told the car is clean of accidents and damage over the phone. Both the dealer and cargurus listed the vehicle as such. First trip to the dealer: we discovered the car has a minor body damage that needs fixing. Boucher committed to the repair. Second trip: carfax showed one accident which was never mentioned or listed. Decided to buy the car because of its a preowned certified vehicle. When leaving, the sunroof malfunctioned and we had to leave the car there and received a free rental until the fix occured. Third trip: 4 days later, all fixing done, we received the car and all is fine, for now. It took us a total of 6 trips of 2 hours to get this done and the overall misinformation and handling of the purchase was unsatisfactory. It seemed that they don’t care enough or that this is simply the way Boucher does buisness. We got a good car but the actual experience wasn’t something I reccomend. More