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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.3
4,028 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,028 reviews

June 07, 2023

Waiting area was comfortable. I loved the popcorn. Service was completed and explained to me. Staff was polite and helpful. Great location. More

by PHESSIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else.

June 07, 2023

Dealership broke a part on the car and three weeks later, no one has apologized and nothing has been fixed. I have called and called and shown up and called again. I keep getting a “we’ll let you know.” As s More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to rate anyone specifically.
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Jun 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Rick Day, Service Manager at 262-522-1000 directly, we'd love to address your concerns in detail.

Jun 14, 2023 -

J responded

Another week later: I called and left a message for Rick Day on Monday, 6/12. He called me back later that day and it seemed to be the first time he had heard of the issues (even though the other advisors had told me they were waiting on him.) After hearing me out he assured me that HE would call me directly on Tuesday with an update. He has not called.

June 07, 2023

Service is very professional and thorough. I like taking my G80 here for regular service. More

by J_STEARNS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
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Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2023

First time we used this location. We found the communication about the status of our vehicle to be very helpful. More

by Lisa Dumke
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

Boucher Hyundai of Waukesha responded

Lisa, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2023

My Tuscon was fixed and they gave me a loaner car when one became available after the repair became complex. The service staff was very considerate and understanding. More

by elarson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jun 03, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 02, 2023

Salesman was great, helpful and polite. Boucher finance guys not getting back to me in regards to loan term, I asked 72x then when I went to pay it say 75 term. 3 days later no answer. Also More

by Ipotenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad 5 stars, J.R. Rauth
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Jun 06, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please reach out to Chris Baker, General Manager, at 262-522-1000 directly. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 02, 2023

Dade was an excellent salesperson not pushing and helped me with my questions after the sale. Made sure that I knew how work everything on my New Elantra Limited! More

by lravely1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baker , Dade Moehlenpah, J.R. Rauth
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Jun 03, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

May 29, 2023

THANK YOU FOR YOUR GREAT SERVICES AND ATTENTION, YOUR DEALERSHIP HAS ALWAYS APPRECIATED MY BUSINESS More

by RODRIGUEZJULIOE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Dave Wieting, Collin Mansell, Dade Moehlenpah, Brandon Riemer, J.R. Rauth, Nelson Vega
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May 30, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 27, 2023

Great service done. Thanks for your help and facilitating an estimated of recommended services. Have a safe Memorial Day weekend More

by awilda02a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2023 -

Boucher Hyundai of Waukesha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

May 26, 2023

You are the best you took care of all my needs in a timely nanner More

by Sericksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
May 28, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

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