Boucher Hyundai of Waukesha

Buying a car from Boucher Hyundai was a pretty laid back experience. Alex did a great job of explaining the vehicle features, and we a gracious host while my wife and I were there. experience. Alex did a great job of explaining the vehicle features, and we a gracious host while my wife and I were there. More

Came in for a third time to have a sound coming from the right rear fixed. Left with the issue not resolved and the service department saying tough luck, it is what it is right rear fixed. Left with the issue not resolved and the service department saying tough luck, it is what it is More

I like the solid feel and drive of the car, not so much the price for a model year 2107 Hyundai Elantra the price for a model year 2107 Hyundai Elantra More

The people who waited on me the speed of service the accuracy of what I wanted done was great ; everything was completed fast and in the allotted time accuracy of what I wanted done was great ; everything was completed fast and in the allotted time More

Great experience with Alex on my purchase of my 2023 GV70 Electrified! He took time to show all the features and that we were well taken care of. Electrified! He took time to show all the features and that we were well taken care of. More

I am realy enjoying my car,your staff treated us very well. They listened to what we had to say and what we wanted in a car and did their best to get what we wanted Iam very pleased with my car .Thanky well. They listened to what we had to say and what we wanted in a car and did their best to get what we wanted Iam very pleased with my car .Thankyou More

I’ve had all my Hyundai work done at Boucher since I bought my Sonata and this was my worst experience with them. I spent > $1,900 on a variety of repairs, only for the caliper bolts to fall off the le bought my Sonata and this was my worst experience with them. I spent > $1,900 on a variety of repairs, only for the caliper bolts to fall off the left rear brakes I just had replaced (as part of the > $1,900 of repairs) after less than 1,000 miles. This is unacceptable. When I called to see if they could look at my car because it was suddenly making a really loud noise, they said they had no appointments for 2 weeks. So I took it elsewhere, and they found the caliper bolts had fallen off, although I had to spend > $100 for them to figure this out and put on new bolts. I might be done with this dealership and all Boucher dealerships, especially if I’m not reimbursed for having to take my car to a different party because of Boucher’s screwup. More

Great service. Great explanation of what was being done and what needed to be done, this was done verbally and by video which I thought was great, made it easy to Great explanation of what was being done and what needed to be done, this was done verbally and by video which I thought was great, made it easy to understand. Friendly staff. Love the new facility, very nice and comfortable waiting area with free coffee, snacks and beverages. Definitely going back for future needs. More

Very good but the car was not detailed But they took care of the recall at the same time of the recall at the same time More

Service was good, but I had a hitch installed and I kept asking if they would install a 1.25” or 2” receiver. I was told a few times it would or should be a 2”, but when it was delivered to me it was a 1.25 asking if they would install a 1.25” or 2” receiver. I was told a few times it would or should be a 2”, but when it was delivered to me it was a 1.25”. I wish this would have been disclosed ahead of time when I asked. More