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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
4,005 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,005 reviews

April 21, 2023

They service I requested wasn’t completed . There were 3 outstanding service warranties /. Only one was completed . Trunk latch is still not done and the peeling paint . For the peeling pain More

by Paula2636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Apr 25, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact me to discuss. Rick Day, Service Manager 262-522-1000

April 21, 2023

Called 4 times to make an appointment and kept getting transferred over and no one who pick up. Showed up when they opened and it took 3 hours to get an oil change. Almost impossible to get an appt when u More

by Cairrianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Bartolotta
Apr 25, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Rick Day, Service Manager 262-522-1000

April 21, 2023

I was blown away by how well my engine problem was taken care of. I had a lady take my case and provided excellent communication throughout the process. For the first time in awhile, I felt like I was livin More

by Bradden.bacik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female at service desk. Awesome employee!
Apr 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 20, 2023

Both Mike Chapa and Chris Baker were great during the buying experience. We have purchased 3 new Hyundai vehicles and all 3 have been from Boucher. We have had an awesome buying experience every time. More

by RWEGNERINC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Chapa
Apr 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well with Mike and Chris and we hope you enjoy your new vehicle. We truly appreciate your feedback!

April 20, 2023

My first experience with Boucher Genesis. It was excellent! Derrick Slawnikowski was exceptional! Informative and attentive. More

by John Owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Slawnikowski
Apr 21, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Derrick here at Boucher Hyundai of Waukesha.

April 18, 2023

I was skeptical of the very low mileage but Dominic very quickly sent me a video of the vehicle and included the odometer reading. He was busy working with 2 customers but made the process fast and seamles More

by craigmke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Boucher Hyundai of Waukesha responded

Craig, It's fantastic to hear that Dominic provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Hyundai of Waukesha!

April 17, 2023

Kayla in the Service Department is always very pleasant and helpful to work with. They make sure my vehicle is serviced promptly and communicate if there are any issues that arise. More

by spfeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Tover
Apr 17, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. Kayla and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

April 17, 2023

This dealership was extremely difficult to get ahold of I had to call multiple times on multiple days for simple updates, they made no effort to provide a loaner car while anticipating having my car for over More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sales: Chris Baker, General Manager 262-522-1000 Service: Rick Day, Service Manager 262-522-1000

April 14, 2023

The car purchasing process was quick and completed with no high pressure sales tactics! I would recommend this dealership to anyone in the market for a Hyundai! More

by BLASER101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Volkmann, J.R. Rauth, Deshay Henry
Apr 16, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new Hyundai. We truly appreciate your five-star feedback. Thank you for your business.

April 14, 2023

Spectacular new facility. I was really impressed from the moment I pulled in up to when I left, and everything in between. Really was a top notch experience. More

by WROBO143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Apr 16, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

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