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Boucher Hyundai of Waukesha

Waukesha, WI

4.3
4,028 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,028 reviews

March 03, 2023

Chris the sales manager was great! Everything seemed to go smooth, except getting plates on vehicle otherwise good. More

by SCOT_AARONSON
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to reach out to Chris Baker, General Manager at 262-522-1000 We are always happy to help!

March 01, 2023

Dominic was great however due to not being able to negotiate with them on the vehicle and the management not willing to work out a deal after was told that they were going to try and help me after tal More

by msancinati
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Chris Baker, General Manager 262-522-1000

February 28, 2023

Seems like every minor thing my car is in for takes a week even with an appointment. The last time it was in, I had a check engine light on. They reset the check engine light fora cooling issue but didn’ More

by Brian
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Hanson, Jim Tessmer
Mar 03, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Brian, we would appreciate the opportunity to address your concerns. Please contact Rick Day, Service Manager at 262-522-1000 at your convenience.

February 27, 2023

Nice and organized and clean facility to service a car Like the overnight drop box Thank you More

by KABEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalay
Feb 28, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2023

Brad was friendly and welcoming! They had the car I wanted delivered quickly. Everything was perfect! More

by DENISEKRAKLOW
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Denise, for choosing Boucher Hyundai of Waukesha!

February 25, 2023

Horrible experience, I was asked to pay for parts and I did. Has had multiple subsequent request to pay again and they don’t seem to have a system of verification to check if it was paid already or don’t k More

by SISGIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Wieting
Mar 02, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to Rick Day, Service Manager at 262-522-1000 so that we can speak directly, we'd love to address your concerns in detail.

February 21, 2023

I scheduled my appointment 5 days before. I needed routine maintenance done. My contact was courteous. I waited and my car was ready quickly. More

by JRMCEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Slawnikowski
Feb 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

February 21, 2023

Everyone here is so nice and pleasant to talk to. They are very accommodating and they try to work with what you are looking for. More

by Amayarock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Volkmann, Mike Chapa
Feb 22, 2023 -

Boucher Hyundai of Waukesha responded

Congratulations on your new vehicle! We are so glad that Mike and Brad had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 17, 2023

Always please with the attention and quality of the service. Confidence is important to car owners, and I’m confident there More

by mikep19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Feb 19, 2023 -

Boucher Hyundai of Waukesha responded

Mike, Thank you so much for your kind words for Kayla, and for taking the time to leave us this wonderful feedback!

February 14, 2023

Easy drop off. The service was done well. The service manager explained all of the services performed. More

by gjdarga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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