Boucher Hyundai of Waukesha | Page 93

After calling them nearly 8 different times over a 3 month period they never returned my calls when I was trying to order a part. Finally got the part after driving 30 minutes to them and the people had month period they never returned my calls when I was trying to order a part. Finally got the part after driving 30 minutes to them and the people had no answer as to why they wouldn't return my calls. After taking my vehicle in for a leak in my tire, I was initially told there was no leak and that I was probably just imagining there was a leak. The tire was dropping to 20psi every day and I was manually checking it to confirm. Ended up needing to come in for a 2nd appointment for the tire since they didn't fix or investigate it during my first appointment. During the 2nd appointment they found the leak that I was imagining and managed to patch it. Overall, not satisfied. They don't return calls and they try to gaslight you into multiple appointments because their mechanics can't do their jobs right. More

Ultimately it worked out. There was a BIG miscommunication on loan term and interest rates. We also agreed to get an extra key and some work done on the rim and it took me 5 m There was a BIG miscommunication on loan term and interest rates. We also agreed to get an extra key and some work done on the rim and it took me 5 months of reaching out to finally get it done. My mistake though I should have known once I pay there is no rush on your end to get stuff done More

The service was exceptionally long. I was driven to my house and picked up at my house when the car was ready, I appreciated that very much. Unfortunately, two days after inspection I was driven to my house and picked up at my house when the car was ready, I appreciated that very much. Unfortunately, two days after inspection and service the battery on our car failed and after having it charged and inspected we drove to a service center (0’Reilly’s Auto Parts) and they said we needed a new battery which we had to purchase for about $200. I did wonder why this wasn’t noticed during the inspection at Boucher. More

Great staff, very kind and very helpful. I test the work they do on my car and feel confident that I’m not paying for unnecessary repairs and services. Have taken my car to other dealers w I test the work they do on my car and feel confident that I’m not paying for unnecessary repairs and services. Have taken my car to other dealers who want to do work that is not necessary. Boucher is a pleasure to work with and they save me time and money. More

We are very happy with our customer service. Jessica was wonderful to work with. She answered all our questions and made sure we we’re comfortable with the vehicle. Everything was fully expla Jessica was wonderful to work with. She answered all our questions and made sure we we’re comfortable with the vehicle. Everything was fully explained and both Jessica and Ryan worked with us to give us tutor best value. We would highly recommend both to others More

Everyone was great to work with. It was fast and friendly from start to finish. It was fast and friendly from start to finish. More

The employees here are all so friendly. We never felt like there was any type of pressure to make a purchase. We never felt like there was any type of pressure to make a purchase. More

I came in having my eye on a vehicle and not knowing what to expect, I got treated very well and they made it happen for me! I highly recommend.. to expect, I got treated very well and they made it happen for me! I highly recommend.. More

Humans were very helpful. On line scheduling did not work and was frustrating actual experience after scheduling was good On line scheduling did not work and was frustrating actual experience after scheduling was good More

Great service. Was greeted with smile & immediately tended to. Took less time for maintenance than promised. Staff was courteous. Great place Was greeted with smile & immediately tended to. Took less time for maintenance than promised. Staff was courteous. Great place More