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Boucher Hyundai of Waukesha

Waukesha, WI

Overview
Employees
Reviews
Vehicles
4.2
4,141 Reviews
Boucher Hyundai carries a huge selection of new and pre-owned vehicles in Waukesha, competitively priced to fit your budget. If you’re looking to lease or finance your next Hyundai, Boucher Hyundai has competitive lease specials and financing options on new Hyundai vehicles. Boucher Hyundai also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs From everyone at Boucher Hyundai in Waukesha, thank you for visiting our site, we look forward to helping you with all your new & used car needs!
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1583 East Moreland Boulevard

Waukesha, WI

53186

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Showing 4,141 reviews

December 06, 2022

I had a tire blow out and called Jean Sommers my service rep. She looked up my status and it showed I have road hazard insurance on my tires! Covered! No hassle drop off and pick up. Thanks for your effici More

by MINOUYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Maas, Jean Sommers
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Dec 07, 2022 -

Boucher Hyundai of Waukesha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jean and Robert met your expectations. Thank you for choosing Boucher Hyundai of Waukesha, we look forward to having you as a valued customer for many years to come!

December 06, 2022

This was my second time service and as usual had the best customer service. Thanks. More

by sandeep sharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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Dec 07, 2022 -

Boucher Hyundai of Waukesha responded

Sandeep, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

December 06, 2022

responsive to our questions. Our sales associate went over all the features of the car very well. More

by dketterhagen6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Dec 07, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

December 05, 2022

Everything takes way longer than what is communicated and what it should take to complete routine tasks such as oil changes and tire replacement. More

by DJPERSICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Sommers
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Dec 08, 2022 -

Boucher Hyundai of Waukesha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

December 05, 2022

Why fifteen words? ? Good service, nice folks, sometimes hard to connect with actual person, but that has improved. More

by ARVADADUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Jean Sommers
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Dec 06, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2022

Darlene was wonderful to work with. We were shopping to replace a Santa Fe that was totaled. Darlene listened to our needs & wants. I drove the 2023 Santa Fe & was hooked again! More

by shellbellro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
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Dec 05, 2022 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Darlene met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2022

Always for the job but nothing extra. I asked for air in my tires after service and was told no. The excuse was, “it is cold”. I understand the pressure will be different in the cold but More

by EFELTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla in service
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Dec 04, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind giving us a call so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Rick Day, Service Manager 262-522-1000

December 03, 2022

Very helpful in helping me decide what the best vehicle was for my needs. Courteous and helpful staff. More

by CHARLES.CONN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshay Henry
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Dec 04, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, Charles, and don't hesitate to reach out if you need anything else.

December 02, 2022

Had a great experience! Staff was very helpful and informative. Looking forward to coming here more More

by SNYDERAPPAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
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Dec 04, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 02, 2022

Great timely service and very pleasant driver to take me home which is very far at least 45 minute drive. Greatly appreciated. More

by KARENWULFF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver, did not catch his name., Jean Sommers
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Dec 04, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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