Boucher Hyundai of Waukesha

Overall, I have seen manor improvements over the years with Hyundai Boucher. I didn’t feel any type of pressure to make any decision. They clearly displayed the options and a fair deal was done. However t with Hyundai Boucher. I didn’t feel any type of pressure to make any decision. They clearly displayed the options and a fair deal was done. However the only part I didn’t like was the bias of my age. I noticed right away that no one except for Mike chapa (my salesmen) treated me like I was going to buy a car and like If i was there to waste their time. More

Excellent staff, very friendly and helpful. However at my last checkup (oil change and tire rotation), I had dirty finger prints all over my console and light grey seats. Not very happy. Also i However at my last checkup (oil change and tire rotation), I had dirty finger prints all over my console and light grey seats. Not very happy. Also impossible to call the dealership to schedule anything anymore, cant ever get through to anyone and if you leave a message, you dont get a call back. I know they are a busy location but the service has gone down in the past year. Disappointing. More

Very nice and helpful, was not not charged to fix my passenger door which won’t open. passenger door which won’t open. More

Always get top notch attention from the service department . Dan Doble schedules me and communicates any issues of concern. department . Dan Doble schedules me and communicates any issues of concern. More

This dealership has serviced my 2017 Hyundai Sonata which I purchased new from this dealership. Only had one bad service visit which was not their fault. The issue lies with Hyundai Corporate Customer Relati I purchased new from this dealership. Only had one bad service visit which was not their fault. The issue lies with Hyundai Corporate Customer Relations. More

The Salesman, Dade, was professional, knowledgeable, efficient and helpful throughout the entire purchase process, including helping me with an issue after the sale, and he was a nice guy. I am very sa efficient and helpful throughout the entire purchase process, including helping me with an issue after the sale, and he was a nice guy. I am very satisfied with Dade and the Dealership. More

The people are nice, but the service men weren't as thorough as previous times. thorough as previous times. More

After numerous notifications, we are still receiving emails from cars we’ve transfer. And the resets are never done after maintenance is performed. I continue to get message every time I start the car emails from cars we’ve transfer. And the resets are never done after maintenance is performed. I continue to get message every time I start the car that I’m due for service . I don’t have time to come back. Do it right. Teach your employees to do it right. The little things matter too. We’ve bought 5 cars here. More

It was great working with Alex explained everything and answered our questions. Well done all. answered our questions. Well done all. More

I was driving down to Milwaukee to pick-up a new gas vehicle from a manufacturer out of Michigan, as I decided to not proceed with a well-known EV because after realizing I was going to put the most dow vehicle from a manufacturer out of Michigan, as I decided to not proceed with a well-known EV because after realizing I was going to put the most down I've ever put down on a car, and the payment was still going to be 3x higher than any other car payment I've had, and found that Boucher had 1 vehicle on lot that met my criteria. Upon seeing it, I called Alex Dominguez, and he let me know the vehicle was still on lot, and he put it on hold for me! I had thought (as I live in an area with barely any vehicle inventory) I would have to compromise and go with the manufacturer out of Michigan's vehicle due to my late decision on the EV, but was beyond excited to try out the Genesis GV-80 3.5L AWD Prestige model that Alex had on hold for me. Upon arrival at 11, Alex walked me through some details (which I had researched when I dreamed of getting a Genesis long ago) and set me off on a test drive. I was able to put the vehicle through all the paces and this one definitely made my brother and SIL squeal the most (as I was doing internally). After test driving the GV-80 and the other vehicle, I got back to the lot - completed a brief negotiation (I miss the days when dealerships had more cars and you could actually negotiate) - and struck a deal. I then went to lunch (thanks to them for not making me starve) while he and Jake (Finance Manager) processed paperwork and readied the car. When I returned, Jake finished up the signature process (which he gave me all the docs on a jump drive vs. in paper - how innovative) and Alex did a very thorough job going through all the functions of the car (as there is a lot of available tech options) and I was able to leave around 3pm. It was honestly the least amount of time I recall ever being in a dealership when buying a vehicle. It's been only a few days, and I've really only driven the vehicle about 4'ish hours thus far, but I'm very pleased and recommend to anyone to try to get behind a Genesis - and if they get to work with Alex and Jake, even better! More