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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,057 Reviews

2,057 Reviews of Boucher Hyundai of Waukesha - Service Center

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July 08, 2020

Jean was great! She was able to help me get my replacement tire same day due to me having two nails in it and is super friendly! Thank you Jean!! More

by PSERAK
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for sharing!

July 03, 2020

I made an appointment online only to find out 2 weeks later when I showed up my appointment was not in their system. They still fit me in and got the rental I asked for along with snacks for my 6 year ol More

by christinamack1975
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing about your experience, Christina.

July 02, 2020

Great service from an amazing staff. Always striving to give a great experience for their customers. I always recommend Boucher Hyundai to my fellow Hyundai owners ! More

by Rush guy
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Luke Whiting, John Diez, Randy Malitz, Mike Radmer, Jean Sommers, Dave Wieting, Collin Mansell
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review and recommendation!

July 02, 2020

Timely and courteous Prompt and professional. I wait for my car. it would be nice to wait outdoors when nice outside. Especially with the Coronavirus. No staff were we More

by CHRISTINENADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Diez, Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Christine, thank you for your feedback and review. Please reach out to our General Manager, Jim Tessmer, at 262-522-1000 to discuss this situation further. Again, thank you for bringing this to our attention.

July 02, 2020

Can’t thank the service team enough. From the second I pulled in until I left. They were very courteous professional attention to detail was outstanding More

by Ronald Homa
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Ronald, thank you for sharing your kind words about our Service Department!

July 01, 2020

I had an appointment for a recall on my Tucson ! Always happy to bring my Tucson to Boucher in Waukesha ! This time I had a recall ! they did a through inspection, and found a running light out and More

by RUDYDOT67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott G Langhoff, Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing your kind review, Rudy! We are glad you enjoy your visits to Boucher!

July 01, 2020

Great service as always. Car was ready when promised and all work completed to my satisfaction. Very easy and timely drop off and pick up. More

by BUNGLER83
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

June 29, 2020

As usual, terrific service. I love that the service people are so knowledgeable about movies and art. Beyond excellent grammar skills. The jugglers in the service drive were fun. More

by HEYDEENIE
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz, Mike Radmer, Jean Sommers, Nina Moser, Monica Ramirez
Jul 21, 2020 -

Boucher Hyundai of Waukesha responded

Thanks!

June 28, 2020

As usual, the service was excellent. It gives me such As usual, the service was excellent. It gives me such peace of mind. Service Advisor, Jean Sommers exceeded my expectations. Technician, Robert More

by CARnivore
Recommend Dealer
Yes
Employees Worked With
Technician, Robert Steen also great. Parts Dept. Associate, Ever was also wonderful with meeting price expectations for wiper blades. , Jean Sommers
Jul 21, 2020 -

Boucher Hyundai of Waukesha responded

We are glad we were able to provide you awesome customer service!

June 27, 2020

I was so happy with jean and her professionalism. She worked to keep my total costs down with coupons. She was extremely helpful to me. More

by markskomp
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jul 21, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Mark!

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