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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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May 19, 2020

Fantastic service. Ran over a nail. Stopped in without an appointment and they got me in right away to look at it. They were able to fix it, and had me put the door in no time. More

by uwgb96
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

We're glad you had a good experience at our dealership! We strive to offer all our customers top-notch service!

May 19, 2020

Took my car in for a recall. Then got a call about a few other things that needed attention and I ended up spending almost 1000 dollars . Wasn’t to thrilled about that More

by stevensherm
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

Steven, thank you for sharing your experience with us. We are very sorry for any frustrations we have caused you. When you have the opportunity, please reach out to our Service Manager, John Diez, at 262-522-1000 to discuss the situation you have described in further detail.

May 18, 2020

Excellent service. Alicia was very professional. Car was serviced and ready in the allotted time given. John Diaz allowed me to buy some parts needed. Randy was also very professional as usual. More

by MICHAELOHM
Recommend Dealer
Yes
Employees Worked With
Alicia, John Diez, Randy Malitz
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

We are glad you had a good experience with our Service Department!

May 15, 2020

I called about a check engine light on my dashboard. I was given an appointment for the next day and offered a ride to work. Communication was great, Dan updated me quickly and recommended a few other se More

by JERRY2145
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

Thank you so much for sharing, Jerry! We are thrilled Dan and the rest of the Service Department went the extra mile for you!

May 13, 2020

Outstanding service! Dan Doble is the best! We are. strongly considering buying our next vehicle from Boucher. The service department is one of the best around! More

by VELVETJONES
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

Thanks for the review, Velvet! We look forward to your next visit with us!

May 12, 2020

Great people. Would definitely use them again if it wasn’t 40 miles from my house. Will use them again though just not every oil change. More

by JEFFINFALT
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jun 03, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the very kind review!

May 09, 2020

I cannot say enough positive things about Boucher Hyundai. They are a top notch organization. I have bought three Hyundai’s from them and it is the ONLY place I will go to purchase a car. Every ca More

by BKP629
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Diez, Randy Malitz, Mike Radmer, Jean Sommers
May 11, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the great review! It's gratifying to hear you have had continued success and happiness with Boucher Sales and Service!

May 08, 2020

Worked for Boucher for more than fifteen years. Trust only Randy and Scott Langhoff, the mechanic, to work on my vehicle Would recommend them to anyone More

by Sdrolsum
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
May 11, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review.

May 06, 2020

Always excellent service when I come to Boucher Hyundai! I would highly recommend this dealer over any others. Polite, friendly, and great senses of humor. Keep it up, guys and gals! :) More

by ALICIA_GUNTER
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Gunter, John Diez, Randy Malitz, Mike Radmer, Jean Sommers
May 11, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

May 05, 2020

Has had better service in the past, personnel in service reception area have been overwhelmed and understaffed and complaining in front of customers. My 2nd purchase, 2016 Hyundai Tucson, has not reached a More

by nlsnlink
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
May 11, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review and feedback. Please don't hesitate to contact our General Manager, Jim Tessmer, at 262-522-1000 if there is anything we can assist you with moving forward. We hope to see you again in the future.

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