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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews
Call Service Center (262) 254-6911

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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October 26, 2023

My sales person was awesome. Love my new car. Thanks showed me all the new features on my new car. More

by KAREN_KUDICK
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
Report | Print
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

October 20, 2023

Had service performed at the Genesis service center. Derek was very friendly and professional and the work was finished in a timely manner. More

by HartlandHal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Oct 26, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 17, 2023

The have Excellent Customer Service and the location is very clean and I love that they have snacks and beverages while I’m waiting for my car to get fixed More

by ELIZABETHDIAZ1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
Oct 26, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Thank you for the great rating and please come back to see us again.

October 17, 2023

I appreciate the way the provided a clean and detailed new vehicle after a new purchase. More

by STEPHJEWELLX2
Recommend Dealer
Yes
Employees Worked With
Stephan Blum
Report | Print
Oct 26, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

October 16, 2023

Modern Well appointed Was not pressured to complete any additional service on the car Efficient. More

by MJPHILLIPS1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall who I worked with
Report | Print
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 16, 2023

Consistent poor service on all visits. Never really ever had a dealership continue to lie after calling them out on multiple occasions. The service level is not even close to what you woul More

by andrewfrankjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
Report | Print
Oct 26, 2023 -

Boucher Hyundai of Waukesha responded

Hi Andrew, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Rob Heaney, at 262-522-1000 so that we can make this right.

October 16, 2023

Customer Service is great and the hospitality while I’m waiting for my car to get service is amazing More

by ELIZABETHDIAZ1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
Report | Print
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, it is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. We do hope we can be of assistance in the future. Take care!

October 15, 2023

This dealer just opened a new facility that is state of the art, and as usual there are bugs that they must be worked out: a. The phone system b. Printer problems ie: color coordinated result sheets printe More

by NHAIG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Brandon Riemer
Report | Print
Oct 28, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 13, 2023

Very good customer service. Listens to what you are looking for and very helpful in getting you what you want. More

by tselm.25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Chapa, Anthony Rauth
Report | Print
Nov 02, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, It is our goal for all our staff to provide a positive customer experience and we’re glad you are satisfied. Please let us know if we can ever help you in the future.

October 13, 2023

I have nothing to say it was a good service. Thank you all very much More

by BARAJASMIRIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped me
Report | Print
Nov 03, 2023 -

Boucher Hyundai of Waukesha responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Feel free to reach out to us if you need anything. Have a wonderful day.

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