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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,054 Reviews

2,054 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 16, 2025

Service here is usually very good. I was a little let down that I had to pay $200 for a brake service on my vehicle that is less than two years old. I was told the manufacturer probabl More

by RPODOLAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Rob Heaney Service Manager 262-522-1000

April 15, 2025

I ended up having a bunch of added costs (service plan, auto armor, and screen protection) that were not fully disclosed to me and adding thousands to my total. Some were by him and some were by finance. I More

by Hlenz83
Recommend Dealer
No
Employees Worked With
Himmy Pathan
Apr 18, 2025 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rob Heaney Service Manager 262-522-1000

April 10, 2025

Dan was so helpful throughout our service experience. He communicated quickly and our issue was resolved very quickly. So thankful! More

by Catchinbbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

April 09, 2025

The service center is state of the art, and the employees are all so friendly from check in, to advising, to the mechanics! More

by SVEDDER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha. Rob Heaney Service Manager 262-522-1000

April 08, 2025

Friendly people. Nice and comfortable waiting area. Overall experience with my routine car maintenance was great. More

by ljohnston10
Recommend Dealer
Yes
Employees Worked With
Tommy
Apr 08, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

April 03, 2025

I was treated like family. (That's a good thing)! I expect to be back in the future. More

by NEDATWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon! Rob Heaney Service Manager 262-522-1000

March 31, 2025

Wonderful service and amazing communication made me feel very welcome and appreciated as their customer!!! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Heaney Service Manager 262-522-1000

March 31, 2025

Came in for the first time last week for some recalls on my vehicle and received EXCELLENT service from everyone I was in contact with!!! Very welcoming! More

by jenayesina16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Timm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Heaney Service Manager 262-522-1000

March 30, 2025

Darlene was the perfect Salesperson! ! The whole experience was one of the best at a car dealership. Everyone very responsive and knowledgeable. More

by Dz
Recommend Dealer
Yes
Employees Worked With
Darlene Larson
Mar 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Heaney Service Manager 262-522-1000

March 28, 2025

big,clean,courteous comfortable waiting area with drinks and snacks available good explanation of expected service More

by jwinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tommy
Mar 30, 2025 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Rob Heaney Service Manager 262-522-1000