Back

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
July 13, 2023

The dealership is very bright and clean. The staff is friendly and attentive to your needs More

by JESSIEPHILIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 14, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 12, 2023

5 visits to get my fuel door repaired, and it’s still not done correctly. More

by m.baratta76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derek
Jul 16, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact Rick Day, Service Manager @ 262-522-1000. Thank you for your time.

July 12, 2023

Out standing service friendly staff timely service great new facility made sure work was performed on the as promised and washed my car More

by k57tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Jul 13, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 11, 2023

My appointment at Boucher was a complete waste of time! I booked for an oil change, tire rotation and anti-theft upgrade and was told it would be about a 2 hour wait. A bit longer than I expected but fine. More

by Melissa K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Riemer
Jul 15, 2023 -

Boucher Hyundai of Waukesha responded

Melissa, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rick Day, Service Manager 262-522-1000

July 11, 2023

Understandable and workmanship. Helped me understand what I had to do to get things done More

by SHENG_XIONG79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Jul 12, 2023 -

Boucher Hyundai of Waukesha responded

Sheng, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2023

Top of the line! I've visited three hyundai dealership Boucher being one. I had lost confidence in the last two with all my repairs being done at other car repairs bu More

by Grateful Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

Jul 11, 2023 -

Grateful Rick responded

I meant every word; please send service alerts so I can maintain a well running vehicle.

July 10, 2023

GREAT SERVICE . I GOT GOOD HELP WITH ALL MY QUESTIONS. WAS KEEP INFORMED WITH PROGRESS.. More

by mikesansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB
Jul 11, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

July 10, 2023

They do not honor warranty issues with their craptacular engines. People can be courteous but the work beyond what the cover is atrocious More

by Earloo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Doble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please reach out to Rick Day, Service Manager, at 262-522-1000. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 09, 2023

It was a very pleasant experience and I will be bringing my vehicle back for maintenance More

by charleyj640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Brandon Riemer
Jul 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much, Charley, for your kind words, and for taking the time to leave us this wonderful feedback!

July 08, 2023

Service appointment was easy to schedule and car went right in for service at appt time. Work was completed quickly. More

by JIM.DENIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
Jul 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Jim, for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
38
...