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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,068 Reviews
Call Service Center (262) 254-6911

2,068 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
August 07, 2023

Very helpful, friendly and nice setting up appointment and valet service. Super nice, polite, young man who picked up and dropped off my car. Great communication. To top it off it was super clean!!! More

by SUE26
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie and driver. Don't remember name...
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Aug 09, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Sue! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Hyundai of Waukesha, we look forward to having you as one of our valued customers for many more years to come!

August 06, 2023

Very kind staff! Great communication. No surpries and very fast! Amazing & trustworthy! Thank you for everything More

by jbikerck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
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Aug 09, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2023

I really like this dealership. I think that they some of the most genuine people working there. I would recommend that everyone come here. They would love it. More

by Big Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta, Mike Radmer, Brandon Riemer, Nelson Vega
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Aug 09, 2023 -

Boucher Hyundai of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Hyundai of Waukesha!

August 05, 2023

Felt like I was trying to be sold a little too much. Just wanted recall work done. More

by JENNIFER.SEIDEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 12, 2023 -

Boucher Hyundai of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Rick Day, Service Manager 262-522-1000

August 04, 2023

Nice office, excellent service! I really enjoyed it. The staffs are very kind, and helpful. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Jeremy.5 star.
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Aug 04, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 03, 2023

My husband and I are very happy with our experience! Tom didn't play games and was a straight shooter. No games. Even though Tom wasn't there the night we were able to go in, their customer service team More

by lczechan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 03, 2023 -

lczechan responded

Thanks y'all

Aug 04, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your excellent review! We are so glad that Tom had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Waukesha to be a positive one. Congratulations on your new Hyundai Santa FE Sport! Please don't hesitate to reach out if you need anything else.

August 03, 2023

Boucher Waukesha has great staff, very friendly, and tries to take care of your needs. Their service is great, quick and thorough. More

by shause
Recommend Dealer
Yes
Employees Worked With
Dominic Rauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Fitzsimmons, Anthony Rauth, Andy Bartolotta, Mike Radmer, J.R. Rauth
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Aug 04, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Andy, Ryan, and Anthony. Please don't hesitate to let us know if we can be of further assistance.

August 02, 2023

Excellent sales on all vehicles, and the sales staff work with you every step of the way. More

by robert.maas30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Dave Wieting, Collin Mansell, J.R. Rauth, Mike Chapa
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Aug 02, 2023 -

Boucher Hyundai of Waukesha responded

Dave, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Day, Service Manager 262-522-1000

August 01, 2023

Service person was knowledgeable, polite. He explained additional issues & suggested other changes. Did not feel any pressure to purchase. Like the new building. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Bartolotta
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Aug 02, 2023 -

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 31, 2023

The service was good. Please stop sending me emails asking about how good your service was. I don't like being spammed for reviews no one looks at, it's coercive. More

by scott.nussbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta
Report | Print
Aug 01, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss this, Scott, feel free to contact Rick Day, Service Manager, at 262-522-1000 at your convenience.

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