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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,039 Reviews
Call Service Center (262) 254-6911

2,039 Reviews of Boucher Hyundai of Waukesha - Service Center

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June 09, 2023

Very hospitable. Caring and attentive staff. Waiting area was nice and spacious. I appreciated my experience More

by MFERRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Report | Print
Jun 09, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

June 09, 2023

Mr. Reggie Tobias was a stand up gentleman with excellent customer service skills. Very well deserving and qualified for the job. I really felt important as well as I mattered. I most definitely will be retu More

by WILLIE_LBENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie Tobias
Report | Print
Jun 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Willie, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

Jun 12, 2023 -

WILLIE_LBENSON responded

Excellent vehicle care, very qualified technician and exceptional customer service. Thanks Boucher Hyundai (Genisis) of Waukesha team.

June 09, 2023

Always excellent service. Love the new showroom and waiting area. Looking forward to future service More

by DMARTIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hanson
Report | Print
Jun 10, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 09, 2023

Great dealership your people work with you your new building looks great..like it a lot More

by RRCUDA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Andy Bartolotta, Mike Radmer, Dave Wieting, Collin Mansell, Brandon Riemer, J.R. Rauth
Report | Print
Jun 09, 2023 -

Boucher Hyundai of Waukesha responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact Rick Day, Service Manager, at 262-522-1000 directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 08, 2023

Boucher Hyundai was great. The staff were super welcoming and friendly. I will definitely be back. More

by KLEMENC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fitzsimmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Tessmer, Andy Bartolotta, Mike Radmer, Collin Mansell, Brandon Riemer, J.R. Rauth, Nelson Vega
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Hyundai of Waukesha.

June 08, 2023

The staff was helpful and courteous. Had to drop my car off last minute for repairs. They did their best to work it in to find the issue. More

by west.kellie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Kasun
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you, Kellei, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2023

Very professional. New place. Very comfortable waiting area with yummy treats! Confusing where to enter the building. Poor signage. Oil change and tire rotation was More

by THEKOMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Vega
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2023

I’ve had great service so far. the new building is very nice. Getting a car wash also helps! More

by Smanske40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

June 07, 2023

Service is very professional and thorough. I like taking my G80 here for regular service. More

by J_STEARNS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Riemer
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 07, 2023

The facility is new and clean. A nice large waiting room. The service agents were all very polite. My concern was that I brought my vehicle in specifically for a known recall r More

by CJP783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name
Report | Print
Jun 08, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out to Rick Day, Service Manager, at 262-522-1000 directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

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