Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,089 Reviews
Call Service Center (262) 254-6911

2,089 Reviews of Boucher Hyundai of Waukesha - Service Center

Sort by
April 29, 2023

Clean modern, good snacks, great coffee, Clean and dry car wash, friendly workers, over all great service More

by arnolddonna916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Report | Print
May 01, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 29, 2023

Polite workers. All was good except headlights installed. They shouldn’t even be on shelf More

by pattirageth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team, Patti. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again!

April 28, 2023

Once I got someone to answer the phone everyone was helpful and pleasant to deal with More

by SSWS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Radmer
Report | Print
May 01, 2023 -

Boucher Hyundai of Waukesha responded

Thanks for sharing about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

April 28, 2023

Sales person was great he was very patient an I would always buy with him More

by Creamcityboxing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew l mueller
Report | Print
May 01, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Waukesha.

April 27, 2023

Had to take off work for a recall because they said they could only do them in the morning and then I had to sit around the dealership for 4 hours. Was not too happy. More

by Degan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Bartolotta
Report | Print
Apr 30, 2023 -

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rick Day, Service Manager 262-522-1000

April 26, 2023

Sales person didn't thank or congratulate me at pick up. Finance guy had great personality. Sales mgr helpful More

by loudlauraxlv
Recommend Dealer
Yes
Employees Worked With
Darlene Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Baker. ?? ????????, Mike Loiacono, J.R. Rauth, Deshay Henry
Report | Print
Apr 26, 2023 -

loudlauraxlv responded

yes

April 24, 2023

Clean shop quick prompt service. well professional service personnel.will bring vehicles back for service. More

by Squid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Doble
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2023

They were very friendly and very helpful. We knew what we wanted and they helped us fulfill our requirements with a smile on their faces. More

by Mikefoster23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.R. Rauth
Report | Print
Apr 24, 2023 -

Boucher Hyundai of Waukesha responded

Thanks, Mike, for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

April 21, 2023

I was blown away by how well my engine problem was taken care of. I had a lady take my case and provided excellent communication throughout the process. For the first time in awhile, I felt like I was livin More

by Bradden.bacik
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female at service desk. Awesome employee!
Report | Print
Apr 22, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for choosing Boucher Hyundai of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 21, 2023

They service I requested wasn’t completed . There were 3 outstanding service warranties /. Only one was completed . Trunk latch is still not done and the peeling paint . For the peeling pain More

by Paula2636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Apr 25, 2023 -

Boucher Hyundai of Waukesha responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact me to discuss. Rick Day, Service Manager 262-522-1000

1
...
52
53
54
...
209