Boucher Nissan of Waukesha

Fantastic. Experience made easy by a great staff. The staff made our first ever leasing experience a smooth and easy one. Everyone was professional, yet friendly and they all worked together to make The staff made our first ever leasing experience a smooth and easy one. Everyone was professional, yet friendly and they all worked together to make it a top-notch experience. More

Came in for recallThey had all the paperwork readyKnew Came in for recall They had all the paperwork ready Knew this recall takes a long time so offered a rental car Easy peasy I was in and out in < 10 Came in for recall They had all the paperwork ready Knew this recall takes a long time so offered a rental car Easy peasy I was in and out in < 10 minutes Pick up was even faster More

Very knowledgeable sales man. Said we weren’t ready to buy and he respected it. Enjoyed the vehicle and have been comparing other vehicles with the same features buy and he respected it. Enjoyed the vehicle and have been comparing other vehicles with the same features More

My car Maintenance was completed but no recall repaired as scheduled. Need to reschedule. I was in and out in an hour. Had oil changed, rotate tires and point check. as scheduled. Need to reschedule. I was in and out in an hour. Had oil changed, rotate tires and point check. More

Mike was or is a great saleman MIke Garrett was my salesman he is a great salesman. He did his job and sold us a nice Nissan Sentra. We came into the dealership looking for a differ MIke Garrett was my salesman he is a great salesman. He did his job and sold us a nice Nissan Sentra. We came into the dealership looking for a different Nissan Sentra, however that Car sold before we got there. Mike steered us in the direction of a different Sentra. The car we ended up with is fantastic. I could not be happier with the car we got. I have one complaint and it has nothing to do with Mike. I wish I would have gotten the guys name. My wife, kid and I were at the dealership late probably up to the last minute when the dealership closes. The deal was done we were just waiting for the financing to go through. So Mike was sitting there talking to my wife and I, Making small talk, treating the customer well while we wait. Another guy from the dealership walks behind Mikes desk and says something along the lines like "Don't Worry about it Mike I got it taken care of". Obviously a jab at Mike because he had to do something that Mike must have needed to do? I am not sure but whatever the case it was VERY bad timing to either make that joke or call out a fellow employee. YOU DO NOT say that type of thing in front of a customer. I own a business and if my employee pulled what this guy did he would be gone. Mike got kind of upset that the guy said what he did and the guy came back and said "come on Mike it was a joke" and then asked me and my wife if we thought it was a joke. Poor taste, bad timing. Never do that in front of customers, especially customers that just paid good money for a used car. More

Service was fine but they left my car covered in a snow drift outside even though all the lot cars were cleared of snow. Staffers walked right by as I waded into the drift to reach my car and clear it enou drift outside even though all the lot cars were cleared of snow. Staffers walked right by as I waded into the drift to reach my car and clear it enough to drive out of the “customer” space. More

Not impressed I was given a "coupon book" with free oil changes when I purchased my vehicle. When i went to hand in the coupon yesterday, I was told it was already I was given a "coupon book" with free oil changes when I purchased my vehicle. When i went to hand in the coupon yesterday, I was told it was already redeemed and was charged for the oil change. How was it already redeemed if I had the coupon. I will be getting my oil changes elsewhere moving forward. More

Outstanding! Could not have asked for better service throughout the purchasing experience. Great attention to detail, well organized and willing to answer any que Could not have asked for better service throughout the purchasing experience. Great attention to detail, well organized and willing to answer any questions. By far the best dealership in the area. More

It was good and quick. I don’t care for surveys. Ok I should have to write a certain amount for a review. Now this review irritates me should have to write a certain amount for a review. Now this review irritates me More

New lease Matt Gracyalny from Boucher Nissan in Waukesha and his team did what it takes to get me the car I wanted at the right price. Matt Gracyalny from Boucher Nissan in Waukesha and his team did what it takes to get me the car I wanted at the right price. More