Boucher Nissan of Waukesha

Great friendly service Good service . Car was ready when I expected it , even though some additional service was performed. Very friendly service writer ,explained everythin Good service . Car was ready when I expected it , even though some additional service was performed. Very friendly service writer ,explained everything that was done. More

Very good experience! Amanda was absolutely awesome to work with! Very pleasant & the work on our car was done so fast! Kudos to you guys & thank you for the great servic Amanda was absolutely awesome to work with! Very pleasant & the work on our car was done so fast! Kudos to you guys & thank you for the great service!!!! More

Lenny was great to deal with.He really new is stuff Lenny was great to deal with. He really new is stuff especially about all the details on how the Murano works. There was a lot new features on this Lenny was great to deal with. He really new is stuff especially about all the details on how the Murano works. There was a lot new features on this car and he was really thorough showing me each feature. I would really recommend him if you decide to use the Boucher dealership. More

Above expectation I took my car in for a recall and oil change. Service was to take close to 90 minutes but it was done in 60. Very pleasantly surprised. Thank you. I took my car in for a recall and oil change. Service was to take close to 90 minutes but it was done in 60. Very pleasantly surprised. Thank you. More

Took 4 visits but got it fixed we kept getting a malfunction alert for the auto emergency braking. After two appointments where first they replaced a sensor then entire module, the we kept getting a malfunction alert for the auto emergency braking. After two appointments where first they replaced a sensor then entire module, the malfunction alert would still pop up intermittently. But then when I would shut off the car after arriving at a destination it would go away. Brought the car in for another appointment and they couldn't find anything wrong. Finally the alert malfunction popped up and I drove right in, they were able to attach it right away to the diagnostic computer, and it showed it was the camera. This was replaced, and SO FAR no further malfunction alerts have popped up. I am hoping it is gone for good. While it took 4 appointments, they did seem to listen to me, and were responsive when I drove in without an appointment and showed them the malfunction alert, and did the diagnostic right away. Not sure if this could have been fixed sooner? They were able to see a defect upon the camera repair, so perhaps at an earlier appointment they might have seen this then, I can't be certain. Chris the service manager was helpful and did listen to me when I called and when I drove in with the malfunction showing. More

Excellent! Miguel was very welcoming from the start! He even came out to the parking greet us before entering! Overall a great experience with Miguel. He was tho Miguel was very welcoming from the start! He even came out to the parking greet us before entering! Overall a great experience with Miguel. He was thorough, calm and very understanding. Professional all the way around! I will use Miguel in the future and make sure to refer him to others. Thanks again!! More

Poor customer service I had to call twice to see when my truck would be done. I asked for the truck to be washed. It was not. I asked if it could be when I was paying and I had to call twice to see when my truck would be done. I asked for the truck to be washed. It was not. I asked if it could be when I was paying and I got we’ll see. It never was washed. Inside the truck, Not all of the glove compartment items were put back in. The last time I scheduled a oil change on the phone, it was not put into the system. I came in at my scheduled time but since it was not in the system, I would have to wait over an hour. Not thrilled with the service. More

new nissan murano Miguel Ceja helped us get exactly what we needed as we were expanding our family and needed something bigger to get us around. He gave us such a great Miguel Ceja helped us get exactly what we needed as we were expanding our family and needed something bigger to get us around. He gave us such a great deal as well as answered any questions that we had. I definitely recommend him for any needs and will be coming back in the future. More

Friendly car buying experience Everyone was very friendly and helpful. No pressure to buy at all. Took my trade-in even though it was in pretty bad shape. Definitely will do busines Everyone was very friendly and helpful. No pressure to buy at all. Took my trade-in even though it was in pretty bad shape. Definitely will do business with them again. More

Great experience!!! Brad was a huge help with helping me purchase my car! Went way above and beyond with every step, I truly couldn’t have asked for better customer servi Brad was a huge help with helping me purchase my car! Went way above and beyond with every step, I truly couldn’t have asked for better customer service. I 100% would reccomend Brad and the team here at Boucher Nissan in Waukesha to anyone who is looking for a new car!! More