Boucher Nissan of Waukesha

Courteous, transparent, and prompt are the best words to describe the service I received during my recent visit. describe the service I received during my recent visit. More

I recently bought a new car from Mike Garrett, which I was grateful to receive a glowing referral. I was recently in a harrowing accident and very nervous about buying a car. I went to many other dealersh was grateful to receive a glowing referral. I was recently in a harrowing accident and very nervous about buying a car. I went to many other dealerships that didn't even have anything in my price range to show me. Or they sold out of the cars I wanted to see before I could get to my appointment, the used car shortage situation is definitely very real. Mike was very professional and friendly. I'm a middle aged woman who doesn't know a lot about cars and he answered all my questions with utmost care and professionalism. I am also really happy with my Mazda CX-7. More

Always fast, efficient and pleasant to work with. Plus my car is always washed!! I’d recommend then to anyone. Plus my car is always washed!! I’d recommend then to anyone. More

I traded in my lease for a new one. Everyone was extremely helpful and patient. Most importantly Ron H. our sales associate di a fantastic job working with us. No high pressure sales Everyone was extremely helpful and patient. Most importantly Ron H. our sales associate di a fantastic job working with us. No high pressure sales, let us take time to decide on what we wanted. I'm so please with this team. Hats off to the Boucher Nissan team. I will let everyone know that I had a great experience! More

Service consultant was extremely nice and knowledgeable also my car was ready fairly quick and washed. also my car was ready fairly quick and washed. More

Lenny worked with both Mary and me to find the 2021 Rouge that we we we were looking for. He found one and had ordered to be brought to Waukesha. It was sold before he was able to get it. He keep lo Rouge that we we we were looking for. He found one and had ordered to be brought to Waukesha. It was sold before he was able to get it. He keep looking and found a 2021 Rouge Platinum that fit our needs. He worked with Management to get the price that we were willing to pay . We now have the car that we wanted. James D. Ficke More

From scheduling online to coming in for service the service I received was top notch. Amanda took great care of me, checked me in, kept me updated on the work on my car. I will certainly be returning t service I received was top notch. Amanda took great care of me, checked me in, kept me updated on the work on my car. I will certainly be returning to Boucher Nissan for all of my service needs. More

Your online appointment scheduling system is not user friendly. I used both the chat assistant and standard online method. It works best to call and that is how I will schedule in the future. friendly. I used both the chat assistant and standard online method. It works best to call and that is how I will schedule in the future. More

The worst car buying experience I have ever had. I do not trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we g trust Wolfgang or the sales staff. I made one deal with them in December of 2020. He and Matt tried pulling all sorts of shenanigans. Eventually we got a deal done but only after walking out and not standing for that treatment. Fast forward 14 months. I make a deal on a used car at 400 over text from Wolfgang and Matt. I am told to be there by 6 to finish up the paperwork. I already had financing ready. I show up on time and they go through the motions only to tell me that the car, which I am literally staring at on the lot and had a deal on had already been sold. Wolfgang could have cared less. No explanation. No effort to appease me or make things better. Obviously I was quite upset- and understandably so. Cole from finance was less than pleasant as well as he had to chime in to the conversation he was overhearing. The entire situation stunk and didn’t add up. I was played and they could’ve cared less about me. It’s all about the deal. Skip this dealership. I have nothing good to say about the car buying experience here. Customer service is not number one. I made another deal at a nearby dealer a short time later and told them about the experience at Boucher. All I can say is that they didn’t have nice things to say about how they operate. I will not return here even for service and I live two miles away and own two Nissans. Wolfgang is to be avoided at all costs. Do not trust him! You’ve been warned. More

I have always enjoyed the dealership Wood not go any other place . Frenly and gets the work done. Been here for a long time. I tell others about it. other place . Frenly and gets the work done. Been here for a long time. I tell others about it. More