Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Boucher Nissan of Waukesha - Service Center
Waukesha, WI
787 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
787 Reviews of Boucher Nissan of Waukesha - Service Center
Sort by
June 15, 2024
I was genuinely pleased with the fast and efficient service I received. I was also pleasantly surprised to find my vehicle freshly washed when I picked it up. service I received. I was also pleasantly surprised to find my vehicle freshly washed when I picked it up. More
by scott.reeves
Verified CustomerEmployees Worked With
Helpful June 15, 2024
Tylor was such a great service rep. Very knowledgeable and willing to do whatever it took to address my concerns. And you guys washed and shined my tires. Hats of to you guys. Top notch Very knowledgeable and willing to do whatever it took to address my concerns. And you guys washed and shined my tires. Hats of to you guys. Top notch! More
by Keith
Employees Worked With
June 05, 2024
Always quick courteous and they explain what’s going on and they are never pushy and they are never pushy More
by Mark.toto
Employees Worked With
June 03, 2024
Our experience with the service dept. was very good. Mike explained what they did to find the problem and, fortunately, our car was in good shape. We got a shuttle to take us home. The d was very good. Mike explained what they did to find the problem and, fortunately, our car was in good shape. We got a shuttle to take us home. The driver was very pleasant. Mike did tell us that mechanic did a final check and found that rodents were getting into the engine! And gave us suggestions to keep them out since the damage they do could be very costly! So glad the mechanic took a final check! More
by Missy
Employees Worked With
May 30, 2024
I had over $2,700 of work completed including replacing an 02 sensor. 10 days later my check engine light was back on for an 02 sensor. Boucher Nissan was completely indifferent. Eventually it got escal an 02 sensor. 10 days later my check engine light was back on for an 02 sensor. Boucher Nissan was completely indifferent. Eventually it got escalated to their GM, Drew Harrig. Drew set an appointment for me on 5/27. I showed up and their service department was closed. Wasted an hour of my life on Memorial Day for absolutely nothing. Very dishonest behavior and total lack of respect for customers time. I would avoid this Service Department and Drew at all costs if you value honesty, your time or money. More
by DrewHarrigIsALiar
May 28, 2024
Coolant was not topped, the top wasn't even opened because I could see dust on it. It it was opened Then there would have been some impressions left in the top. because I could see dust on it. It it was opened Then there would have been some impressions left in the top. More
by sharonmp
Employees Worked With
May 26, 2024
They are quick, curious. Professional and responsive. The customer waiting area was clean, comfortable and relaxing. Professional and responsive. The customer waiting area was clean, comfortable and relaxing. More
by MEREAGAN2007
Employees Worked With
May 24, 2024
Have not had much interaction with Service. I was owed a feature that apparently was outsourced which took longer than promised. I was owed a feature that apparently was outsourced which took longer than promised. More
by imhomer2
Employees Worked With
May 23, 2024
They are always helpful, quick and efficient. We have peace of mind to have a dealer so trustworthy. We have peace of mind to have a dealer so trustworthy. More
by lawlerj22218
Employees Worked With
May 23, 2024
Easy to schedule online or phone. Clear explanation of work that was needed and were upfront with pricing. Service team could be more welcoming upon entering as I stood there few minu Clear explanation of work that was needed and were upfront with pricing. Service team could be more welcoming upon entering as I stood there few minutes without recognition by 3 different guys who saw me. More
by Puppettjulia
