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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
875 Reviews
Call Service Center (262) 254-3975

875 Reviews of Boucher Nissan of Waukesha - Service Center

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May 10, 2025

Excellence by all involved that helped us through what we needed. Thank you very much. More

by VVITUCCI1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Luchini Service Manager 262-542-5500

May 09, 2025

My oil change took 2 hours. My service advisor never came to tell me why the wait was so long. I had to go and ask someone. When my vehicle was finished he didn't tell me the te More

by LKSURGERY
Recommend Dealer
No
Employees Worked With
Michael Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
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May 08, 2025

I have received service at this dealership for nearly 10 years. They always provide good service and attention. They also do not pressure to get additional, unnecessary services. The service managers are More

by Bruce Ratzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Ehnert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Boucher Nissan of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Nissan of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Luchini Service Manager 262-542-5500

May 06, 2025

Good experience Just waited alittle longer than I was told i should have but everyone is always friendly More

by Bethevans71
Recommend Dealer
Yes
Employees Worked With
Michael Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Miller
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May 06, 2025 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered an overall positive experience! Matt Luchini Service Manager 262-542-5500

May 02, 2025

It was my first time buying a car but they were super nice and understanding. They fixed things that I had concerns with. I'd recommend everyone to go to them. More

by BINK.ASHLEY
Recommend Dealer
Yes
Employees Worked With
New guy. I was his first sale.
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May 02, 2025 -

Boucher Nissan of Waukesha responded

Thank you for choosing Boucher Nissan of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Luchini Service Manager 262-542-5500

April 30, 2025

They solved my problem , they are expert, I thank them very much! They gave me advice to come if I face problem. More

by Nadaadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

April 30, 2025

Everything went very well! It was an oil change and I still need to come back for the transmission fluid change, that I think is sooo very expensive for just draining the flu More

by DBOYD411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

April 24, 2025

We have always had good service and courteous staff We never have to wait long for an appointment More

by Srkoscak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arteaga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

April 11, 2025

They didn’t repair my van. Will not be using your services any more. Thanks More

by jbeaudoin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Kiley
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Boucher Nissan of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Luchini Service Manager 262-542-5500

April 08, 2025

Quick, curious and provided needed repay on the spot without having to make another appointment. Appreciate being able to get that done in 1 trip More

by lyndacabrales
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 08, 2025 -

Boucher Nissan of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Nissan of Waukesha. Matt Luchini Service Manager 262-542-5500

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