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Boucher Nissan of Waukesha - Service Center

Waukesha, WI

4.5
875 Reviews

875 Reviews of Boucher Nissan of Waukesha - Service Center

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May 07, 2021

Came in for an oil change, and as predicted, a half-hour into it the reps comes out to upsell me on something my 3 year old car desperately needs. It is quite a joke now, from the Jiffy Lubes to the dealer More

by SALLYMORGAN726
Recommend Dealer
No
Employees Worked With
Chris Hanson
May 12, 2021 -

Boucher Nissan of Waukesha responded

Sally, we are sorry you had a negative experience with us. Please reach out to our Service Manager, Eric Walker, at 262-542-5500 so we can discuss this situation further.

May 07, 2021

Friendly staff was very efficient with my recent visit. The work was done quickly and I enjoyed the refreshments. I look forward to my next visit. More

by FREMFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang Miller, Amanda Madala
May 08, 2021 -

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 07, 2021

The service staff was excellent, as always. The service was timely and done well. They even solved a problem for me. I was disappointed to see that both cashier's were not wearing masks and some sales s More

by Jjfontanini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
May 11, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the great review!

April 29, 2021

They are courteous, knowledgeable and timely!Mike Garret They are courteous, knowledgeable and timely! Mike Garret works with us on all items related to our car. Would definitely come here again. Thanks t More

by JBUNCE1295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wolfgang Miller, Selena Miller, Corey Weathers
Apr 29, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the recommendation and review!

April 23, 2021

Mike was 5 Star in service department. Courteous and Accountable. Car was washed after which was a first. This was about the fifth visit for the same leaking fluid issue. More

by Fkopenski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Micahel Gregovich
Apr 29, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the 5-stars!

April 23, 2021

I absolutely love coming to the Waukesha service department as much as possible. Their customer service is always too tier. I’d absolutely love to come there forever. More

by SPCWALTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Madala, Micahel Gregovich, Selena Miller, Chris Hanson
Apr 29, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the positive review!

April 21, 2021

Service work done quickly. Waiting area was comfortable and relaxing. Anything that needed to be worked on was discussed before hand if it required parts I was informed with no pressure. More

by CGW106C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micahel Gregovich
Apr 22, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the positive review!

April 18, 2021

Very satisfied with the whole experience of leasing our new Sentra. Would send my friends your way as future customers Ron Huber made the process easy.. More

by GARYKNUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang, Ron Huber, Corey Weathers
Apr 19, 2021 -

Boucher Nissan of Waukesha responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works to provide our customers with 100% satisfaction. Should you have any additional questions or concerns, please feel free to contact me directly. Wolfgang Miller Sales Manager Boucher Nissan of Waukesha 262-542-5500

April 09, 2021

Amanda was beyond helpful and friendly! She definitely went above and beyond for us! We will be back for all of our car needs! Thanks! More

by tinacarrasquillo12
Recommend Dealer
Yes
Employees Worked With
Amanda Madala
Apr 22, 2021 -

Boucher Nissan of Waukesha responded

Thank you for the review!

April 08, 2021

They forgot to rotate my tires even though it was scheduled in my service. It was also written down on the drop box envelope when I dropped my car off the night before. They did make it up by giving More

by Mallory628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
Apr 22, 2021 -

Boucher Nissan of Waukesha responded

Thank you for sharing, Mallory. Please reach out to us if there is anything else we can do for you moving forward.

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