Boucher Nissan of Waukesha - Service Center

Obnoxious Music I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming I can in for a routine oil change and recall work. The oil change was fine. For some reason, they were not able to complete the recall reprogramming so I have to go back. Following one more free oil change, I will not sit and wait for work to be done listening to hard rock blasting from the sales area with the tv blaring cold cases on the Justice Network. My car was washed, but still dirty. Little things matter. It was ready on time, but without all work performed. Would I recommend is "maybe". I don't remember the names of my service representatives. More

brake service & oil change. An unexpected delay of parts delivery allowed usage of a new loaner which introduced me to updated tech. I look forward to future service, discounts, An unexpected delay of parts delivery allowed usage of a new loaner which introduced me to updated tech. I look forward to future service, discounts, & sales. More

Simple oil change, good experience I have been unimpressed with experiences with my Infiniti at the Infiniti dealership a half mile down the road. Just testing the water at your Niss I have been unimpressed with experiences with my Infiniti at the Infiniti dealership a half mile down the road. Just testing the water at your Nissan shop, the job was done in the same amount of time, but everyone working there had a personality and they were great! Also, it was a couple bucks cheaper- not a big deal, but icing on the cake. More

POOR SERVICE I wouldn't do business with this place if they were the last dealership on earth! First, their service dept. Doesn't put the plug back in after an oil I wouldn't do business with this place if they were the last dealership on earth! First, their service dept. Doesn't put the plug back in after an oil change, and the engine seizes on the interstate, stranding my daughter and her little baby in January. It takes the 3 MONTHS to put in a new engine. Then, after hearing noises, she has the engine checked out by a different dealership. Guess what? THEY DIDNT PUT ALL THE PARTS BACK ON THE ENGINE. Crappy customer service and crappy service technition. Service. More

Oil Change Service person was very friendly and job was completed very quickly. Lounge was clean and I was able to enjoy the wait. Kudos to all. Service person was very friendly and job was completed very quickly. Lounge was clean and I was able to enjoy the wait. Kudos to all. More

Service visit for lease Great customer service. I would have given 5 stars if the shuttle i requested, in advance, was available. I ended up taking an uber so I could get to Great customer service. I would have given 5 stars if the shuttle i requested, in advance, was available. I ended up taking an uber so I could get to work on time. More

Service Visit Went in to diagnose loud noise when running. Was Cat Convertor. Was under warranty - Yeah!!! Had them do a brake job and oil and filter change. Re Went in to diagnose loud noise when running. Was Cat Convertor. Was under warranty - Yeah!!! Had them do a brake job and oil and filter change. Reasonable prices. One negative, there is a portion of the front undercarriage plastic that is partially torn away and sticking out and they did not mention it or repair it. Otherwise, will go back. More

Good experience for basic maintenance items. Taylor greeted us in a friendly, professional manner and got our vehicle into the shop right away. She explained everything very clearly and asked if Taylor greeted us in a friendly, professional manner and got our vehicle into the shop right away. She explained everything very clearly and asked if we needed anything beyond the maintenance items we scheduled service for without excessively aggressive upselling. We will be back. More

Feel I have been ripped off Worst Service Center EVER. I turned in a nice and powerful Nissan Hybrid Pathfinder with a small mechanic problem, and they CREATED and CAUSED MANY pr Worst Service Center EVER. I turned in a nice and powerful Nissan Hybrid Pathfinder with a small mechanic problem, and they CREATED and CAUSED MANY problems to my vehicle. Ended paying $8,342.82, and still want more money after destroying my vehicle. More