Boucher Nissan of Waukesha - Service Center

Oil Change Made appointment, 15 minutes and out the door. Just the way I like it. Place needs an update in the service area but as long as the work gets done t Made appointment, 15 minutes and out the door. Just the way I like it. Place needs an update in the service area but as long as the work gets done that's all that matters. Still not happy about the time I purchased the vehicle. Sales manager left me a message regarding the initial sales process and told me he would give me a free car detail. I called back and never heard from him again. Never bothered to ask about my buying experience and I never did talk to him. I was half-heartedly hoping they would see that this was my first oil change and the sales manager would seek me out to talk about it. I won't forget that. More

Extreme attention to customer needs The tires on our new Nissan were causing extreme vibration. These were replaced without hesitation. The car is now free of vibration and runnign gre The tires on our new Nissan were causing extreme vibration. These were replaced without hesitation. The car is now free of vibration and runnign great.. More

Fastest Service in the Midwest Took my car for it's first oil change and the process was seamless. I could not have asked for better service or a more organized service center. Took my car for it's first oil change and the process was seamless. I could not have asked for better service or a more organized service center. More

Service above and beyond I brought my car in for an oil change and tire rotation. They also did a total check of the vehicle, inflated the tires to the proper pressure (they I brought my car in for an oil change and tire rotation. They also did a total check of the vehicle, inflated the tires to the proper pressure (they were all low), washed the vehicle, cleaned the inside, cleaned the windows inside and out and even cleaned the tires and sprayed them with Tire Shine. The car looks brand new. I only waited maybe 30 minutes for all the work to be completed. Great job above and beyond my expectations. More

Complete excellent experience From the moment I drove in to the minute Selena took me up to the cashier was nothing but exceptional. The customer service was very well received and From the moment I drove in to the minute Selena took me up to the cashier was nothing but exceptional. The customer service was very well received and the time estimation for the services performed on my vehicle were spot on. My questions were answered to my expectations as well. I very much look forward to my next visit! More

hassle free experience Great service. I will come back. They made me feel welcome and important. I would highly recommend you to others. Keep up the great work. Great service. I will come back. They made me feel welcome and important. I would highly recommend you to others. Keep up the great work. More

Service center I purchased a car from a different Nissan location and had a great experience. Since relocating this location is much closer. Ive been in multiple tim I purchased a car from a different Nissan location and had a great experience. Since relocating this location is much closer. Ive been in multiple times for service and each experience has been worse than the other. Service counter staff were rude and talking to me like I knew nothing about my car. The female counter staff was talking about another customer being rude they were but her attitude was terrible. I will be driving my car out of my way to the dealership I purchased it from or paying for my services before taking my car back here. More

Worth the drive for excellent service! I am nearly 90 years old and reside in Racine. Regardless, I always bring my nearly 20 yo Maxima to Boucher Nissan for all my service work. Scheduling I am nearly 90 years old and reside in Racine. Regardless, I always bring my nearly 20 yo Maxima to Boucher Nissan for all my service work. Scheduling is efficient and timely. I am always greeted professionally and quickly upon arrival. The work is explained to me in language I understand and performed in a timely fashion. The service waiting area is pleasant, clean and full of great free snacks. The atmosphere in general is cheerful and bright. Checkout is quick. Costs are unbeatable. They even washed my car! The service team escorted me to my waiting car and made certain I was comfortable and safe to drive home. What a great experience. More

Quick and efficient The scheduler got me in quick for service, I thought I would be there for an hour but I was happily on my way with my oil changed, car washed and ever The scheduler got me in quick for service, I thought I would be there for an hour but I was happily on my way with my oil changed, car washed and everything good to go in less than 45 min. Thanks for everything. More

Preventive maintenance The service department is always prompt, courteous and informative on services being provided. They make every effort to make sure you are satisfied. The service department is always prompt, courteous and informative on services being provided. They make every effort to make sure you are satisfied. Liked the cookie surprise. Thank you. More