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Bourne's Auto Center

South Easton, MA

4.9
4,927 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,927 reviews

November 22, 2016

Very good Was very nice and helped me with car I requested also never ask me how much cash I can put dawn he was very helpful 110%. Thanks Jose Garcia Have very More

by Hondaaccord2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Bourne's Auto Center responded

Happy Holidays to you and your family as well! We appreciate your business and you taking the time to review your 5 star experience! Jose is a dedicated professional who is committed to a high level of customer service, we are fortunate to have him on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 21, 2016

The smoothest car purchasing experience that I've ever had. Jose was great to work with...as was the rest of the dealership. Very efficient and no price hassle. Very good web presence with accurate information. More

by DadMars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2016

No Stress Buying I liked this dealership because the sales person was not pressuring me to make a decision immediately and was patient with the number of cars I wanted More

by Made in America
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
Nov 21, 2016 -

Bourne's Auto Center responded

Thank you for your business! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. It is our goal to take the stress out of buying a vehicle and we are thrilled we were able to accomplish that with you. If you have any questions or concerns please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

November 16, 2016

Excellent customer service Sales individuals here are not all over you upon after to the premises. They let you go on test drives on your own which removes the stress of having More

by Yeferson Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. The experience you described is exactly what every customer should expect when shopping at our dealership. Kim is a fantastic addition to our team and she certainly appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 15, 2016

Couldn't ask for a better experience Im a repeat customer of Bourne's and will keep coming back. You never feel pressured or rushed and they take the time to figure out what you really ne More

by mbon2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Santos
Nov 15, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! We appreciate your kind words and you taking the time to award us with 5 stars. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 14, 2016

Overall average service while buying a car Even that I personally have a great experience and service while buying my car thanks to Jessica. I'm not very happy at the end of the process. In the More

by Jeeplover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Corneau
Nov 15, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to provide us with your honest feedback. We do provide a full tank of gas with every vehicle sold, so we are unable to identify why your vehicle was not full upon delivery. However, we do not have an inspection sticker machine and we feel it is in the best interest of the customer to have an independent garage perform the inspection, the cost is now $35. I did speak with you and hope that you are satisfied with the outcome and we were able to address the squeak in your vehicle. If you have any further questions or concerns please do not hesitate to contact me directly. Michael Kelley General Manager

November 10, 2016

Easy experience Easy going, no pressure dealer. They had the car I wanted at a great price. Did the whole process in a fairly short amount of time. Had a miscommunica More

by JB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. We are honored to have earned your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

November 10, 2016

Good services The sales guy Jose was excellent. I will recommend him to anyone. Good sale guy are hard to find. The dealer have plenty of car to pick from. More

by Joseph S. Pio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2016 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! Jose certainly appreciates your kind words and your recommendation. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 31, 2016

Ford Edge I would recommend Bournes to everyone. The whole process was so easy. Trevon and David were a pleasure to work with. Down to earth no bs compared to o More

by Sammit123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Nov 04, 2016 -

Bourne's Auto Center responded

Thank you so much for your business and your kind words! We are honored to have earned your 5 star review and your recommendation. Trey and David appreciate your recognition and it was a pleasure assisting you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2016

Great experience with great sales people What I thought would be a fairly stressful experience (since I hadn't purchased a car recently) turned out to be a a very pleasant one. I was helped b More

by Gwyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Nov 04, 2016 -

Bourne's Auto Center responded

We appreciate your families continued business. It was a pleasure assisting you with your purchase and we are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. Matt and Kim appreciate your recommendation is extremely important to them to provide those customers with the same high level of customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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